Ozioma Okehielem

Software Engineering Intern

Computer Information Systems graduate student at Boston University, IT Help Desk Technician at Boston University Metropolitan College, and Software Engineering Intern at Catalia Health. Passionate about helping people and organizations solve technical and life problems and simplifying life processes through automation with technology. Open to learn new things, strengthen weak areas and work with a team.

Catalia health

Boston University

Boston, MA, USA

https://oziomao.wixsit...

Skills

Python Programming

Database Design and Development

HTML/CSS

Microsoft Office

Windows 10

Troubleshooting

Collaborative Problem Solving

Communication

Leadership + Management

Thoroughness

Word

PowerPoint

Languages

English

・

Fluent

Igbo

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Intermediate

Work experiences

Software Engineering Intern

Catalia health
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Internship

Feb 2022 ~ Present

San Francisco, CA, USA

Creating conversation scripts with Python/Lua, and performing integration tests for a care management system to support therapy schedules for patients with chronic diseases.

IT Help Desk Technician

Boston University Metropolitan College

May 2021 ~ Present

Provide technical support such as replies to inquiries, troubleshooting hardware and software, updating software, step by step guides and walkthroughs, hardware and software setups for end users by phone, email or in person. Applications used are service now, Social intents, Microsoft teams, Cisco jabber, Beyond Trust (Bomgar), SharePoint and Teem.

Computer Science Teacher

Federal Government Girl's College

Dec 2018 ~ Oct 2019

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11 mos

Delivered engaging curriculum through diverse methods, including classroom instruction, computer lab activities and online learning systems. Compiled reading lists and other relevant assignments to bolster student understanding of class concepts. Emphasized web etiquette and practical applications of technology for professional use

Software Trainee

Electronic Communication Resource - Technology Services

May 2017 ~ Aug 2017

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4 mos

Training on Microsoft .NET's C# programming language and its use in development of Windows desktop applications. Collaborated with other developers to identify and alleviate number of bugs and errors in software

Educations

Boston University

Master of Science (MS)
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M.S Computer Information Systems-Health Informatics

2021 - 2022

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3.4/4 GPA

Babcock University

Bachelor of Science (BS)
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B.S Computer Science (Information Systems)

2014 - 2018

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4/5 GPA