Avatar of EKI FERNANDI.

EKI FERNANDI

BANKER
Customer Service Specialist with more than 3 months work experience. Able to handle high volume calls and have strong interpersonal skills. Successfully built a new customer retention program that increased customer loyalty by up to 20%
PT. Bank Rakyat Indonesia (Persero) Tbk.
IAIN Bukittinggi
West Sumatra, Indonesia

Skills

Word
PowerPoint
Excel
Teamwork & Leadership
Communication
SolidWorks

Languages

Indonesian
Native or Bilingual
English
Beginner

Work experiences

banker

PT. Bank Rakyat Indonesia (Persero) Tbk.

Feb 2020 ~ Dec 2021
1 yr 11 mos
I am an expert in Islamic financial management and management systems. have excellent public speaking so as to convince potential customers. During my internship experience, I was able to attract 10 potential customers.

Educations

IAIN Bukittinggi

Bachelor of Business Administration (BBA)
Islamic Banking

2020 - 2023
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