The Technical Support Specialists works in a fast-paced, demanding technical customer support center environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer. You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills. The work environment requires 24x7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs.

IT Infrastructure system maintain AWS/VMWare ESXi Server maintain Networking service maintain include Windows server, Linux server, firewall, Webservice, DNS, Certificate, NAC, PIM, MS SQL SERVER Maintain.

Resident engineer at Rain Forest Retail Co, Ltd Infrastructure system maintains AWS/VMWare ESXi Server maintain Networking service maintain include Windows server, Linux server, firewall, Webservice, DNS, Certificate, NAC, PIM, MS SQL SERVER Maintain.

Resident engineer at Allianz Taiwan Life Insurance Company Limited. IT Infrastructure system maintains, AWS/VMWare ESXi Server maintains. Networking service maintain, include Windows server, Linux server, firewall, Webservice, DNS, Certificate, NAC, PIM, MS SQL SERVER Maintain.