Stephanie Soekosin
Project Manager
2 years of experience in Project Management and Customer Experience for a start-up tech company. I have a warm personality and excellent interpersonal skills. I am a proactive person and more than willing to learn new things and take on new challenges.
Skills
Languages
Indonesian
・
Native or Bilingual
English
・
Professional
Chinese
・
Fluent
Work experiences
Project Manager (Full-Time)
The MeatStick - Grandex International Corporation, New Taipei City
Oct 2020 ~ Present
Responsible for projects and tasks management. Making changes in App UI/UX and marketing department. Strengthening brand awareness, loyalty, and maintaining B2B relations.
Customer Relations Specialist (Full-Time)
The MeatStick - Grandex International Corporation, New Taipei City
Aug 2019 ~ Oct 2020
・
1 yr 3 mosResponsible for customer relationships & experience management. Strengthening brand awareness, loyalty, and customer satisfaction. Creating company cs management SOP from scratch. Assisting 50+ customers per day via email, responding to social media comments, including processing RMA, Shopify, Amazon, and other e-commerce platforms.
Bartender (Part-Time)
Lion Bar, Taipei City
Dec 2018 ~ Jul 2019
・
8 mosMixes various alcoholic & non-alcoholic beverages according to the needs of customers, while also preparing and serving simple meals.
Barista (Part-Time)
253 Cafe Bistro, Taipei City
Jun 2018 ~ Dec 2018
・
7 mosResponsible for internal and external contact with food service operations, menu consultation, taking orders and cleaning. Main focus on the process of coffee, baking and dessert preparation.
Educations
National Taiwan Univerisity
Bachelor of Arts (BA)・Department of Foreign Language and Literature
2015 - 2019
Cita Hati International High School
High School Diploma・International Baccalaureate
2013 - 2015
