Avatar of Steven Huang.

Steven Huang

Business & Account Development Manager
● 5+ years of professional experiences in Business Development & Account Management. ● 3 years trade marketing experiences in Retail industry, FMCG. ● Capability to design and execute customized solution for B2B & B2C Ecommerce service, well experienced in closing deal with SMB and large enterprises clients. ● Good at data-driven analyzing and consultative selling. ● Familiar with integrating ecosystem resources for high retention rate.
Logo of 香港商簡單桌有限公司(EZtable).
香港商簡單桌有限公司(EZtable)
Logo of Tamkang University.
Tamkang University
New Taipei City, 台灣

Skills

Business Development
New Business Development
eCommerce
B2B and B2C Sales
Business Negotiations
Data Analysis
Cross-Border eCommerce
Strategic Planning
Market Research
Team Leadership
Team Management
Team Player
Customer Service Skills
Market Analysis & Positioning
Influencer Marketing
Business Strategy
Trade Marketing
Sales Consulting
Cross Functional Communications
Cross-Functional Collaborations
Upselling and Cross selling
Business Negotiation
Sales Process Development
Sales Process Optimization
Consultative Sales
Upselling
Excel

Languages

English
Fluent
Chinese
Native or Bilingual

Work experiences

Logo of 香港商簡單桌有限公司(EZtable).

Business Development Manager

香港商簡單桌有限公司(EZtable)
Full-time

Aug 2022 ~ Dec 2022
5 mos
Taipei City, Taiwan
※ Reason for leaving: CEO decided to shut down 3 depts and layoff new comers to weather the shortage of funds. Built up New Influencers Marketing Business Unit ● Team leader for Influencer (KOC) Recruiting & Matchmaking - Built up Process Management System and raised the hit rate by 3 times: (1) “Profile”, including all KOCs’ basic info, preferences and potential needs; (2) “CRM”, to create, update and maintain accurate KOC and cases records clearly; 
(3) “Timetable”, to prioritize cases and improve efficiency to ensure team members meet the target monthly. - Lead the team recruited new KOC, doubled the KOC base and fully fulfilled the restaurant’s orders which increased 20% per month. - Achievement Rate 100% with Expense Rate less than 1% per month. - Communicate and collaborate with sales team throughout entire matchmaking process, and report to CEO directly.
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Account Manager

NEWEGG TAIWAN, INC.
Full-time

Apr 2022 ~ Jun 2022
3 mos
Taipei City, Taiwan
※ Reason for leaving: HQ decided to downside the corporation, massive layoff to weather the market recession. The Biggest Consumer Electronics B2C cross-border Ecommerce platform ● Business Development - Recruited 8 new PC component / tech-related customers successfully in 3 months, and built up comprehensive business plan on Newegg through multichannel benefits, marketing campaigns and overseas logistics (SBN, Shipped by Newegg). ● Account Management - Take over 8 existing accounts and boost up GMV performance 3.74 times successfully by rebuilt account relationships by understanding their businesses and needs, develop business plans and restart the business on Newegg.
Logo of Samsung Electronics Taiwan Co., Ltd..

Ecommerce Key Account Manager

Samsung Electronics Taiwan Co., Ltd.
Full-time

May 2021 ~ Nov 2021
7 mos
Taipei City, Taiwan
The Biggest Android Brand manufacturer ● Online Sales Target Achievement - Manage Mobile, Watch and Wearable products to achieve topline sales from online channels. - Responsible for increasing sales & distribution, forecast and track account progress, nurture and lead KA relationships to achieve key accounts business plan objectives. - Manage internal marketing, finance, sourcing and supply chain to create business model, supporting day-to-day operational aspects including order fulfillment, logistics/shipping, payment methods, returns and defect resolution for all online channels. - Develop new strategic accounts through new business development.
Logo of Alibaba.com Hong Kong Limited, Taiwan Branch.

Senior Account Manager

Alibaba.com Hong Kong Limited, Taiwan Branch
Full-time

Mar 2016 ~ Apr 2021
5 yrs 2 mos
Taipei City, Taiwan
The Biggest B2B cross-border Ecommerce platform worldwide ● Business Development from Zero - Annual revenue: NTD 11M, YoY 38%↗ - New Business Development: 40% - Lead Generation: self-generated opportunities through cold calling, face-to-face presentations, email marketing, held Seminar/Webinar and developed strategic partnerships. - Define and execute on a supplier business development plan to acquire and foster manufacturing factories / trading companies to join Alibaba.com cross-border Ecommerce programs. - Well experienced in closing deal with SMB and large enterprises clients. ● Account management - Upselling revenue: 35.4% Capable of conducting data-driven analysis and understanding account needs. - Customer Success Achievement: (1) Small bags trading company: annual budget YoY 1.36 times, assisted the account received more than USD 20K in 3 months and good rebuy rate from new buyers, because they adopted the advice for improving product keywords. (2) Top-tier cosmetics manufacturing factory: annual budget 2.11 times than all customers, they bought out more than 25 industrial keywords, received more than USD 50K orders in the first 3 months. (3) Familiar with industries such as Consumer & Industrial Electronics (Storage, Memories, UPS, IPC), Chemical, Cosmetics and Health Supplement. - 80% of accounts adopted advise by using ecosystem partners’ service: recruitment, payment service, logistics, and third partners operation. - Regularly meeting with clients to analyze performance & provide proactive solution. - Held training courses to enhance clients’ e-business operation skills.
Logo of Wei Chuan Foods Corporation.

Ecommerce Marketing Specialist

Wei Chuan Foods Corporation
Full-time

Jun 2015 ~ Sep 2015
4 mos
Taipei City, Taiwan
Ecommerce Sales Target achievement - In charge of selling all normal temperature food products on three key online channels (PChome, MOMO, Yahoo). - Focus on “Sales Growth”- scheduling and executing regular brand & consumer activities for each category to achieve sales target and exposure rate. - Account & project management.
Logo of Wei Chuan Foods Corporation.

Trade Marketing Specialist

Wei Chuan Foods Corporation
Full-time

Oct 2012 ~ May 2015
2 yrs 8 mos
Taipei City, Taiwan
Manage the Project Business Plans & Give Strategic Suggestions. - Track KPI subjects, monthly sales analysis and summaries & present to Management. - Negotiate resources with Brand Team to achieve sales target. - Support brand team to enhance Sales Growth Plan.

Educations

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Tamkang University

Master’s Degree
Futures Studies

2008 - 2011
Activities and societies
- Student Representative of TKU to attend WFS 2009 (World Futures Society) at Chicago, IL - Exchange Students in Jilin University (China) for World Economics
Description
碩士論文 加入慈濟基金會對台資企業社會責任之影響-以大上海地區台資製造業為例 The practice of corporate social responsibility in Tzu-chi Taiwanese Manufacturing enterprises in Shanghai area
Logo of Tamkang University.

Tamkang University

Bachelor of Business Administration (BBA)
International Trade

2004 - 2008
Activities and societies
- Executive Secretary, Student Association of International Trade - Student Leader, Piano Club
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