Avatar of Summer.

Summer

UX Designer/Researcher
Interaction Designer skilled at wireframing, prototyping, and information architecture. I love problem solving, collaborating and thinking about human behaviours. I am super jazzed about Speculative Design and Sci-Fi.
HomeStars
HackerYou
Toronto, ON, Canada

Skills

Wireframing and Prototyping
User Research
User Testing
Technical Troubleshooting
Sketch

Languages

English
Native or Bilingual

Work experiences

Product Support Specialist

HomeStars

Sep 2017 ~ May 2019
1 yr 9 mos
Conducted User Research and worked with dev team to create dashboard to assist Customer Support reach their retention goals. Created weekly reports for product team highlighting key pain-points using data collected from tickets. Created and conducted Lunch n’ Learns about the product for CS and Sales teams to create a more engaged and positive experience supporting our users.

Principal

elliott designs.

Mar 2013 ~ Sep 2017
4 yrs 7 mos
Designed, implemented and built interior spaces to suit accessibility needs of clients. Created improved user experience and quality of life for clients through interviews, prototyping and testing products.

Creative and Technical Consultant

The Youth Project

Sep 2006 ~ Mar 2008
1 yr 7 mos
Mentored LGBTQ2S youth in creation and production of Gay-Straight Alliance PSA to be used throughout Nova Scotia educational curriculum.

Educations

HackerYou

Other
Advanced UX Design

2019 - 2019
Description
Cognitive design patterns, visual language principles, systematic design, and user research.

UC San Diego via Coursera

Other
Human Computer Interaction

2018 - 2018
Description
Generate design ideas, create prototypes, map the user experience, conduct user research, and compile relevant data.

Humber

Other
Interior Design

2010 - 2012
Description
Investigate, research and design environments to enable people to thrive.
Powered By CakeResume