Rvbfo3qrpylej64lfhkb

TC Wang

Product Manager & Web Developer | INSEAD MBA

前端工程師 Front-End Developer
TW
[email protected]

Work Experience

HIERO7, Frontend Engineer, Sep 2021 ~ Oct 2021

• Built an internal dashboard to help customer service resolve customer issues quicker

Ntdcqphnvdejc51uppiw

VeryBuy, Product Manager and Scrum Master, Sep 2020 ~ Aug 2021

• Led developers and designers to launch 7-Eleven pick-up services that increased revenue by 25%

• Launched a customer service chatbot that reduced 30% of questions to the helpdesk

• Saved 4 hours of manual work daily by automating notifications when customers reject COD (Cash on Delivery) orders

L7xzshghnl2e0b2vygvj

DB Schenker, Executive, Jun 2019 ~ Feb 2020

Space-as-a-Service: continuous process improvement & change management to increase operational and cost efficiencies for the clients

• Facilitated warehouse migration (IT, SOPs, and training); led a team to store & fulfill 4K units/day for an E-commerce startup

• Analyzed operational performance and created a performance reporting template for a food & beverage client, achieving a 60% reduction in the preparation time of client meeting materials

• Proposed holistic warehousing solutions for an oil & energy client to increase inventory visibility to 100%

Lsi3oschaj47wgvozl2e

Google, MBA Consultant - Digital Marketing, Jul 2018 ~ Oct 2018

Opportunities for Middle Eastern airlines: understanding Middle Eastern airlines and strengthening their marketing capabilities

• Recommended to clients various business and technology solutions by scanning industry trends and best practices, analyzing business models and operations, and recommending project roadmaps

Rryifh2j49xp4m2j6ne7

ChangeNOW Summit, International Business Development Manager, Jul 2018 ~ Aug 2018

• Forged 20+ partnerships in 2 months among the US and Europe including Acumen, Bain Capital, BCG Digital Ventures, Bill & Melinda Gates Foundation, Index Ventures, and MSCI

• Managed a team of 6 in 3 locations (London, Paris, and Barcelona) to identify and invite global investors to the summit, achieving an email open rate of 52% and a click-through rate (CTR) of 28%

Bxf8m0f5sl90c4bxapli

Amundi Asset Management, Deputy Manager, Apr 2015 ~ Oct 2017

• Spearheaded major operational restructuring and led a cross-functional team of 10 in France, Luxembourg, Hong Kong, and Taiwan to implement strategic plans, streamlining transaction process (e.g. halved processing time) for all investors

• Expanded operational capacities to integrate newly acquired Pioneer Investments firm; acquisition, implementation, and performance analysis of US$40K software

• Advised 2 investment firms seeking to enter the mutual fund market on operations

• Resolved a deadlock between Taiwan and Luxembourg offices related to Luxembourg’s client documentation requirements; reduced 25% of documents originally requested

Mp3a5pxzbl7yzhfbt0of

Education

INSEAD, Master of Business Administration (MBA), MBA, 2018 ~ 2018

C9nzh87qeu72mse9zo4e

National Taiwan Univ., Bachelor of Arts (BA), Economics, 2007 ~ 2011

I7nigi7ayqzhtbui83xs
Powered by CakeResumePowered by CakeResume