TingHsuan Chu

I am a User Experience Designer and my goal is to solve the complex problems through the user-centered design methods and the user studies. I enjoy to work with multifunctional team because I believe that the within diversity is the key point to make a meaningful design. My professional focus is aimed at providing user-friendly interactions on different devices, from mobile to websites.

Specialties: User Experience Design, Interaction Design, Human-Computer Interaction, Graphic Design, UI Design, Usability Test, User Studies.

I am seeking a new opportunity as a User Experience Designer.

Sr. User Experience Designer
Taipei Special Municipality, TW
[email protected]

Work Experience

KKBOX, Sr. Product Designer, Jul 2018 ~ Present

- Individually arranging design schedule and setting checkpoints to confirm every delivery including UX Spec, design guideline and components fitting the product development cycle.

- Taking the role of the design lead and providing the knowledge of design in order to assist the conversation between internal project team and the Japanese clients.


IBM, UX Designer, Jun 2016 ~ Jun 2018

- Solved complex design problems through arranged user research, hosted design thinking workshops and co-worked with clients.

- Individually made project plan and led the multifunctional team to reach agreement through wireframe building and prototype making.


HTC CORPORATION, UX Design Intern, Jun 2014 ~ Aug 2014

- Analyzed previous Mobile Operation System and provided the refined recommendations.

- Completed competitor analysis, user research, UX design process in order to conveyed customer insights into design solutions and successfully build the prototype of individual project.


POBONO, Chief Business Officer & Co-Founder, Apr 2013 ~ Jan 2014

- Successfully helped 5 social welfares match with donors to get the resource to help others.

- Strategically developed business model and business plan. Lead the business department of 8 people including marketing, PR, design team. Made the capital increase from $150 to $4000 in 4 months.

- Promoted Pobono through social network, held two campus activities and increased website traffic to 3000 people in the first quarter.



UNIVERSITY OF MICHIGAN, Master of Science (MS), Information Science - HCI, 2013 ~ 2015

[Relevant Coursework]
Contextual Inquiry /Interaction Design / Usability Evaluation/
Fundamentals of Human Behavior / Graphic Design/
Social interaction experience


NATIONAL TAIWAN UNIVERSITY, Bachelor of Science (BS), Psychology & Cloud Computing and Business Application, 2008 ~ 2013

[Relevant Coursework]
Database Marketing Research / Consumer Behavior

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