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TingHsuan Chu

I am a User Experience Designer and my goal is to solve the complex problems through the user-centered design methods and the user studies. I enjoy to work with multifunctional team because I believe that the within diversity is the key point to make a meaningful design. My professional focus is aimed at providing user-friendly interactions on different devices, from mobile to websites.

Specialties: User Experience Design, Interaction Design, Human-Computer Interaction, Graphic Design, UI Design, Usability Test, User Studies.

I am seeking a new opportunity as a User Experience Designer.

Sr. User Experience Designer
Taipei Special Municipality, TW
[email protected]

Work Experience

KKBOX, Sr. Product Designer, Jul 2018 ~ Present

- Individually arranging design schedule and setting checkpoints to confirm every delivery including UX Spec, design guideline and components fitting the product development cycle.

- Taking the role of the design lead and providing the knowledge of design in order to assist the conversation between internal project team and the Japanese clients.

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IBM, UX Designer, Jun 2016 ~ Jun 2018

- Solved complex design problems through arranged user research, hosted design thinking workshops and co-worked with clients.

- Individually made project plan and led the multifunctional team to reach agreement through wireframe building and prototype making.

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HTC CORPORATION, UX Design Intern, Jun 2014 ~ Aug 2014

- Analyzed previous Mobile Operation System and provided the refined recommendations.

- Completed competitor analysis, user research, UX design process in order to conveyed customer insights into design solutions and successfully build the prototype of individual project.

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POBONO, Chief Business Officer & Co-Founder, Apr 2013 ~ Jan 2014

- Successfully helped 5 social welfares match with donors to get the resource to help others.

- Strategically developed business model and business plan. Lead the business department of 8 people including marketing, PR, design team. Made the capital increase from $150 to $4000 in 4 months.

- Promoted Pobono through social network, held two campus activities and increased website traffic to 3000 people in the first quarter.

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Education

UNIVERSITY OF MICHIGAN, Master of Science (MS), Information Science - HCI, 2013 ~ 2015

[Relevant Coursework]
Contextual Inquiry /Interaction Design / Usability Evaluation/
Fundamentals of Human Behavior / Graphic Design/
Social interaction experience

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NATIONAL TAIWAN UNIVERSITY, Bachelor of Science (BS), Psychology & Cloud Computing and Business Application, 2008 ~ 2013

[Relevant Coursework]
Database Marketing Research / Consumer Behavior

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