Thomas Avery
Customer Support Representative @ ChowNow
Grew up in the Texas Hill Country with a passion for learning from all that life can offer. Began first job at 12 years old shining shoes at local barber shop. Spent youth years excelling in school and scrounging together the funds to receive a higher education. Accepted to University of Texas at San Antonio to minimize expenses and later transferred to Texas A&M University with a 3.8 GPA. Worked full time in restaurants while taking at least 15 credit hours every semester.
ChowNow
Texas A&M University - College Station
Austin, TX, USA
Skills
Work experiences
Customer Support Representative
ChowNow
Sep 2020 ~ Present
Provide range of assistance from technical support to marketing advice for both restaurants and their clients. Worked closely with other team members to coordinate different tasks such as processing payments to unblocking IP's. Developed exceptional relationships with peers and helped foster a positive work environment. Two internal promotions.
Pit Master and Catering Cordinator
1775 Texas Pit BBQ
Dec 2018 ~ Dec 2019
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1 yr 1 moAssisted Owner with producing award winning smoked meats while maintaining full student work load. Also managed caterings for all events that were not personally overseen by owner. Aided in the restaurants infrastructure and was critical member in Restaurants growth planning.
Grill Chef
Brotherton's Black Iron
May 2017 ~ Sep 2018
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1 yr 5 mosBegan as dishwasher in summers between first college semesters. Learned diligently from gifted supervisors. Thrived in fast passed high stressed environment. Eventually Promoted to Grill chef and was 3rd in charge behind Head Chef and Sous-chef. Developed close relationship and appreciation for peers as well as management. Three promotions.
Educations
Texas A&M University - College Station
Bachelor of Science (BS)・Economics
2015 - 2019
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3/4 GPAActivities and societies
Officer in Jiu Jitsu Club
