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Vivi Huang

我叫Vivi
正朝向網頁前端工程師邁進
歷經了長達6個月的密集訓練
從零基礎到現在已可以獨立完成網頁
截至目前為止我已完成12項以上網頁相關的作品
其中包含切版、RWD、js的動態效果、串接API、
自建MySQL資料庫、Php、UIUX網頁開發相關技能
以及繪圖軟體Ai、Ps
歡迎到我的作品集參閱

前端工程師 Front-End Developer
TW
[email protected]

Work Experience

BURBERRY-英國倫敦, 銷售專員, Sep 2018 ~ Sep 2019

*提供顧客個人化的專業服務,包含品牌故事、商品設計理念傳遞,最重要是滿足客戶需求,且幫助顧客穿搭教學,以助個人業績目標達成。
*顧客關係管理,客戶資料建檔、分類整理規劃,以利後續聯絡,精準行銷。並保持良好顧客關係,培養永續經營主顧客。
*維持店面行政及營運良好運作。

BURBERRY-SALES ASSOCIATE
*Sales & Service: Consistently meet individual sales goals, providing excellent customer service skills and selling skills. (top sales all the time, and receive the good feedback from customer service survey)
*CRM: Maintain an up-to-date and detailed client book, use the communication app to keep in touch with clients.
*Maintenance & support: keep the standards and the support back of the house.

Church's English shoes, 銷售專員, Dec 2017 ~ Aug 2018

*銷售英國百年手工皮鞋,針對不同腳型、需求及喜好提供專業的建議。
*滿足顧客需求,提供客製化服務。
*了解市場潮流趨勢,助於提供顧客搭配上的建議。
*維持顧客關係,追蹤售後服務,並連繫主顧客回購。
*倉儲管理及維持,包含各店調貨事宜及倉庫的存貨管理。

CHURCH’S ENGLISH SHOES (PRADA GROUP)- SALES ASSISTANCE
*Constantly operating store in order to get the maximum customer satisfaction.
*Constantly up-to-date regarding fashion trends, knows and monitors competition.
*Customer service: provide professional service to get the maximum customer satisfaction.
*CRM: ensure the after-sale service to maintain the customer satisfaction.
*Stockroom management: maintain and tidy the stock in store.

DR. WU達爾膚生醫科技股份有限公司(LVMH入股) , 通路行銷專員, Jun 2015 ~ Apr 2017

*蒐集消費者意見回饋,協助於後續產品及服務發展上更能滿足消費者需求。
*規劃及執行市場行銷策略,包含蒐集數據、行銷提案到廠商合作及企劃執行及後續監督與檢討。
*觀察及預測競爭者策略,並提出相應對策。

DR.WU SKINCARE (LVMH GROUP)- TRADE MARKETING SPECIALIST
*Counter & activities support: satisfy customer’s needs
*GO TO Market strategy/ Implementation management: Developed trade marketing plans
*Competitor’s strategies : Monitored shipment and retail sales data plus competitive trade activity.

太平洋SOGO百貨, 行銷專員, Oct 2012 ~ Oct 2014

*客戶服務,提供良好顧客服務經驗,並蒐集顧客反饋意見,加以改進後續決策。
*行銷策略規劃及執行,主隊針對特賣會規劃,包含業績目標、招募廠商方向、會場布置、顧客動員、行銷企劃以及後續效益分析與建議。
*積極主動的業績目標達成。
*異業結合洽談。

THE PACIFIC SOGO DEPARTMENT STORE- MARKETING SPECIALIST
*Customer service: provided the best customer experience with patient and positive disposition.
*Market strategy/ implementation management: developed sales marketing plans.
*Activities planning project: held variable activities to achieve objectives for sales results.
*Cooperate with variable brands: found the sponsors from different brands to maximum the sales results.

Education

國立東華大學, Master’s Degree, 企業管理學系, 2010 ~ 2012

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