Avatar of Wei-Ting Chang.

Wei-Ting Chang

Business Management
I am an administrative staff with thorough hands-on experience in receptionist skills, including client's guidance, schedule arrangements, and other administrative support. Besides administration skills, I am also a responsible enthusiastic and positive person with experience in good customer service of marketing area. I am keen to develop related knowledge, and adequately prepared work for required job roles.
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BNP Paribas Taipei Branch
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Northumbria University
Taipei City, Taiwan

Skills

Cooperative
Enthusiastic
Responsible
Good Customer Service
Microsoft Office
SPSS Statistics
Online Travel
Reservations
Marketing
Extranet
word
competitive
Excel
PowerPoint

Languages

English
Fluent
Chinese
Native or Bilingual

Work experiences

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RECEPTIONIST

BNP Paribas Taipei Branch

Apr 2018 ~ Present
• To do general reception guidance. access card issuing & other administrative support. • To make meeting reservations and keep mailing records. • Not only to order stationery and supply but also do courier arrangement. • To deal with incoming and outgoing phone calls. • To do monthly invoices cost centre allocation for regular vendors.
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COORDINATOR

Agoda Taipei

Mar 2017 ~ Sep 2017
7 mos
• To provide partner services in a high paced Asian market. • To tackle issues with our cooperative partners. e.g. hotels, hostels & Apartments. • To communicate with these partners on administrative requests and operative tasks. • To train the partners using the extranet, manage availability on-site and assisting in hotel activation service. • To accurately edit the photos and content for the new and existing cooperative partners.
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PARTNER SERVICE - PLACEMENT

Agoda London

Sep 2016 ~ Feb 2017
6 mos
• To understand the relationships among online travel agency, channel managers and hotels. • To do the setting on YCS system. • To support the specific projects in different PS teams, including the German team, the UK team, the French team, and the Italian team. • To do tasks for operation team through Zendesk and Engage system.

Educations

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Northumbria University

Master of Business Administration (MBA)
MSC Business with International Management

2014 - 2015
Logo of Northumbria University.

Northumbria University

Non-Degree Program (e.g. Coursera certificate)
Creative Writing and English Literature Department

2013 - 2014
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