Avatar of Wendy.

Wendy

Senior Machine Learning Engineer and Project Manager
Experienced software engineer and PMP certified project manager specializing in software development, machine learning, natural language processing and AI project management. Proven records of applying machine learning techniques to business problems and improving operation efficiency in a large financial institution. Team player with strong oral and written communication skills.
Logo of E.SUN Commercial Bank, Ltd..
E.SUN Commercial Bank, Ltd.
NATIONAL TAIWAN UNIVERSITY NTU
Taipei, 台灣

Skills

Natural Language Processing
Google Cloud Platform
Supervised Learning
Project Management
Git
Linux based environment
Software Development
Docker
Node.js
Python
NoSQL
SQL
Shell Script

Languages

English
Fluent

Work experiences

Logo of E.SUN Commercial Bank, Ltd..

Senior Software Engineer, Machine Learning

E.SUN Commercial Bank, Ltd.

Aug 2018 ~ Jul 2022
4 yrs 0 mos
- As a tech lead of MLOps team, led a group of data engineers and machine learning engineers to determine mechanisms for machine learning model lifecycle and release several sample codes such as unit test (Pytest) and MLflow which optimized the quality of online models. . Created a Slackbot and a real-time scoring system on Google Cloud Platform to hold E.SUN AI Open Competition for competing supervised learning and natural language processing techniques. . Built an ML pipeline to extract blacklist of suspected financial criminals from the news and present the model results on a web frontend built with Vue.js which optimized the AML (Anti Money Laundering) process. The system tripled the number of correctly caught criminals and reduced one-sixth of reading articles compared to rule-based methods. . Led 3 developers to launch a system predicting the probability that a customer would delay mortgage repayment by LightGBM and SHAP This model has been online for one year, and it has not only helped the card loan division improve repayment collection but reduced 68 person-days (56%) % per month. . Led 2 developers to develop a predictive model and optimization algorithm to help customers find the right financial assistants by LightGBM. This service helped the wealth management division activate customers who had not traded for a long time and the transaction amount reached 4 million dollars during the three-month trial operation.
Logo of E.SUN Commercial Bank, Ltd..

Software Engineer, Machine Learning

E.SUN Commercial Bank, Ltd.

Mar 2018 ~ Jul 2018
5 mos
. Created a credit card fraud detection model and output the result with RESTful API built with Flask framework, which outperforms the legacy system by 3 times and reduces the time cost by half.
Logo of E.SUN Commercial Bank, Ltd..

Data Scientist, CEO Office

E.SUN Commercial Bank, Ltd.

Sep 2016 ~ Mar 2018
1 yr 7 mos
. Developed and maintained the first chatbot-based banking service in Taiwan, which provides forex, mortgage and credit card service on LINE and Facebook Messenger This service saved operation costs by 30% and improved sales by 20%. . Designed an e-commerce platform infrastructure with IBM to conduct personalized marketing through Omni-Channel real-time recommendation system, and accomplished the PoC stage.

Educations

NATIONAL TAIWAN UNIVERSITY NTU

Master’s Degree
Master of Science in Computer Science

2014 - 2016

KUNG UNIVERSITY

Bachelor’s Degree
Bachelor of Science in Computer Science

2010 - 2014
Powered By CakeResume