- Creating energy and excitement around Apple products and services, sharing passions and uncovering customers' needs, ensuring they get the right solutions and products with an excellent experience from start to end, as well as helping customers troubleshoot technical issues - Achieve expectations in sales and positive customer surveys with an average NetPromoter Score of 92, which is above the store average rate of 83

- Assisted 15+ non-CS majors with 50+ personalized code reviews regarding HTML, CSS, DOM, RWD in the Foundation Course of Web Development section

- Assisted with and executed branding/digital/social plans to consolidate the brand's leading position and product awareness through creative campaigns(TVC, KV, installation, campaign sites, social media, influencers, etc) - Built and leveraged relationships with influencers in support of campaigns - Managed and created social content on client's social platforms to deliver the brand's tone and manner, as well as analyzed social key metrics and competitors' performance to optimize social strategies - Served as the point of contact for clients, influencers, third parties, and other internal/external functions

- Assisted with executing Hainan Airline branding campaigns(TVC & KV) - Analyzed competitor's performance, campaign materials, and consumer behavior for clients weekly and new business pitch