Zulinda Shintasari
Front Liner
Hi, I am Zulinda Shintari, Experienced Front Office Officer with vast
experience and knowledge in Hospitality Management. Skills include
managing Opera System, handling guest complaints and guest request,
always smile, and be humble to others. Able to apply Hospitality concepts
to improve my skills and knowledge.
Skills
Languages
English
・
Intermediate
Indonesian
・
Native or Bilingual
Work experiences
Front Liner (Executive Floor) for Permata Bank
PT.ISS INDONESIA
Dec 2016 ~ Nov 2021
・
5 yrs 0 mos-Welcoming & Greeting The Guests
-Create monthly reports and send them to the Head of 'Biro Direksi'
-Create meeting schedule to the Board Of Directors and Board Of Commissioners.
-Receive documents to Board of Commissioners, President Director, Vice President Director, Corporate Secretary, Corporate Affairs, and Strategy Office.
Guest Service Officer (Trainee)
Copthorne Hotel Cameron Highlands, Malaysia
Mar 2016 ~ Sep 2016
・
7 mos-Providing informations about facilities, roomrates (in Ringgit),
and other services.
-Answer the Local/International Call in a timely and professional
manner.
-Listen to the guest's complaints and requests and resolve the issue
in a timely manner.
-Comply with the hotel elan policies, procedures, and code of
ethics,
Educations
Universitas Bina Nusantara
Bachelor’s Degree・Business Management
2020 - 2024
