MengYao Chang


  New York, NY, USA

Hello, I am Chang MengYao. You can also call me Venus. In Taiwan, I am a student who graduated from the Department of Information Management. Before coming to the United States, I worked as an office assistant and later worked as a drafting engineer for a government engineering company, using Autocad. When I first came to the United States, my English was not good, so I worked in a restaurant-related profession. Now my English can communicate normally, so I want to develop in this direction. Because I graduated from the Department of Computer Management, I am familiar with all Microsoft software. I believe I will face all my work with a professional and serious attitude. I hope your company can give me a chance to learn. Thank you.

Work Experience

Customer service  •  Shopee

January 2021 - Present

Answer customer questions.
Process orders.
Store announcements

Reception  •  KYURAMEN

October 2020 - January 2021

Handling reservations, answering calls.

Field manager  •  UMI Japanese Steakhouse & Sushi Bar(Montana)

April 2017 - March 2020

Schedule the waiter's worksheet. Check item inventory, order goods

Engineering draftsman  •  Taiwan Changfu Engineering Co., Ltd.

May 2013 - October 2016

Engineering piping diagram, drawing, and modification.

Assistant   •  Taiwan Engineering Company

February 2011 - April 2013

Office assistant, responsible for document processing and sorting out forms


2013 - 2015

Taiwan Hwa Hsia University of Technology

Department of Information Management


User Experience

  • User testing
  • Web usability


  • Competitor analysis
  • Business research


  • Chinese
  • English
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