Vic Chang

  Taipei City, Taiwan

A passionate, positive, determined and team-player individual. Always excited about learning new stuff, and willing to accept challenges.

 

Working experience

Product manager / Release specialist

Pentium Network  •  Aug 2019 - Present
Conduct a survey and research to make sure stories are implemented right.

Turn user stories into specific, doable tasks.
.Taking care of tasks all the way through the release process, dealing with any problems that come up, quality standards and to release on time
.Work closely with every member, understand what they do and know what they are doing.

Owned features:
    1. RBAC - Simplified the structure of permission assignment. Users can easily bind permissions directly to a role, and then assign it to someone. It greatly reduces the complexity of access control.
    2. SSH connect tool: Provide users with the ability to operate multiple servers at the same time in one terminal, which saves time by 30% a day to do the routine jobs with server management
    3. Recycle bin: It introduces the function of cloud assets soft delete. Users can restore their deleted items from the bin for a period of time, which saves them the trouble of re-creating the item on the cloud.

    4. Automation: Users can get their management and maintenance jobs done by using a script or runbook. It cuts their manual workload and lowers their time in operation by up to 80%.

Program Manager

HTC VIVE  •  June 2017 - Nov 2018

.Collect requirements from business/ product owners, and conduct a feasibility study
.Track project progress with Jira and Asana
.Hold daily stand-up meeting to keep information synchronized and up-to-date
.Cross-functional communication and coordination
.Collect and analyze BI data and customer feedback, and turn it into new stories/tasks

Software Development Engineer in Test

HTC VIVE  •  Sept 2015 - June 2017

.Create test cases and test plans, and execute them
.Issue identifying and tracking.
.Co-work with developers to identify the root causes of issues
.Develop automation testing tool by Python
.Offer developer and PM my opinion about UI/UX

Software Test Engineer

HTC  •  Dec 2014 - Sept 2015

.Create test cases and test plans, and execute them
.Offer developer and PM my opinion about UI/UX

Education


Chung Yuan Christian University

Information Management

2009 - 2013

Skill

Product management


  • Conduct product feature survey and study
  • pinpoint user pain point and discover user requirements
  • Constantly improving products with iteration development

Project management


  • Manage project schedule, resources and potential risks in project development
  • Dealing with emergencies and last minute surprises
  • Drive the whole process from plan to deliver

Communication & Coordination


  • Cross team task arrangement
  • Listen to team members of their needs or difficulties, and respond accordingly

QA


  • Look into an issue, and dig out the root cause
  • Functionality, stress, performance, security, monkey and edge case testing

Language


  • Chinese - native
  • English - fluent

Tools

  • Confluence
  • Clickup
  • Figma
  • Jira
  • Miro
  • Moqups
  • Notion
  • Trello


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