Vishnu Sidharth
Project Manager adept at planning, organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
+91 9995224445
Experience
- Project Management
- Program Management
- Agile project management
- Analytical and Critical Thinking
- Team Leadership & Development
- Budgeting /Financial Planning
- Change management
- Vendor management
Certification
- Certified ScrumMaster®
Work Experience
Project Manager, PMO • EY India
March 2019 - Present
- Planned, designed and scheduled phases for large projects.
- Modified and directed project plans to meet organizational needs.
Liaised between multiple business divisions to improve communications.
Accelerated progress by continually reviewing budgets and project timelines.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained compliance with regulatory parameters in complex projects.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
Learning and Development Coordinator • EY India
September 2017 - February 2019
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning employee and company priorities
- Created and implemented new training initiatives, assuring continuous training to employees.
- Analyzed the effectiveness of training programs at all levels and recommended updates to upper management.
- Developed surveys to identify training needs based on processes and changes.
Event Management Coordinator • EY India
July 2012 - August 2017
- Managed administrative logistics of event planning, including contract signing, fee collection, event booking and event promotions
- Coordinated schedules and timelines for all events
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Evaluated existing plans, processes and event planning services to identify opportunities for improvement
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Management Consultant • Sutherland Global Services
September 2008 - July 2012
- Troubleshot customer service issues with a methodical approach, eliminating problems quickly and focusing on implementing relevant, actionable solutions
- Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques
- Communicated with management about trends in customer calls to help team efficiency and success
- Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to a direct drop in customer complaints
- Gained in-depth understanding of company products, systems and policies to give customers expert support
- Coached new team members on service techniques and provided scoring through a quality assurance program.
Education
2005 - 2008
