TinChia(Vivian) Lin
Demonstrated excellent customer-focused quality through past academic/work experience along with exceptional problem- solving skills and outstanding ability to work in a team environment.
Seattle, US
[email protected]
Skills
• Familiar with statistic model, excellent analytic skills in working with software (R, SQL, Excel, Python, VBA, Power BI, Tableau), and attention to detail
• Perform professional computer skills (MS Word, PowerPoint, Excel) and great verbal/written communication skills in Mandarin Chinese (native), English (fluent), Japanese (fair), and French (basic)
Education
University of Washington, Seattle, WA, USA Dec 2017
Master of Library and Information Science (Concentration: Database, Metadata, Data Analysis)
Coursework: Data Science, Visualization, Relational Database Management, Social Network Analysis, Business Intelligence
National Chengchi University, Taipei, Taiwan June 2015
Bachelor of Science, Management Information Systems
NEOMA Business School, Reims, France Spring 2015
Exchange Student Program: Spring 2015 In ternational student
Experience
Content Assistant, Mar 2017 - June 2017
• Collected, cleaned and sorted citation data with Zotero API and Python
• Designed and built a real time NoSQL database on Firebase to store citation information
• Created an interactive bibliography webpage by using JavaScript and HTML
• Presented the database and the webpage, and explained how it works to the IFM team
IT Department Intern, Jan 2015 - Feb 2016
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IT Department Intern, July 2014 - Dec 2014
• Diagnosed, troubleshoot, and solved software and hardware issues regarding DHL e-commerce service/tools • Advertised and promoted DHL e-commerce toward customers, assisted them to find the tools/service fit their needs
• Collected customer’s feedback regarding e-commerce service/products and present to senior management
• Responded to internal tech support requests and expediently resolved tech issues
