Walaa El-Din Gafary

IT Microsoft Specialist.


About

Born: July 7, 1985
Location: Salmiya, Midan Hawalli
Contact Me Email: w[email protected]



Skills

• Operating System (Dos –Windows 95/98/Me/2000/XP/Vista/7/8.1 –Windows 2008 Server & Professional –Windows XP-Windows 7 - Windows 8)
• Application (MS Office97-2000-2003-2007-2010-2013)
• Internet Application
• Maintenance Hardware And software
• MCITP ( NETWORK)
• MCSA
• MCITP
• Maintenance Hardware And software ( A+ )
• Network +

Education

MIS High Institute for computers and management Information Systems 2002 - 2006
English Level High Intermediate


Certified

• Enterprise Administrator on Windows Server 2008.(MCITP)
  
• Windows Server 2008 Applications Infrastructure, Configuration. (MCTS)
  
• Windows 7, Configuration.(MCTS)
  
• Windows Server 2008 Network Infrastructure, Configuration. (MCTS)
  
• Windows Server 2008 Active Directory, Configuration.(MCTS)
  
• Microsoft Certified Product Specialist.(MCPS)
  

Work

From : October 2014 – Present.
Employer : Eebla Computer Consultancy.– Kuwait.
Ministry Of Education Project – ( Information Technology Department )
http://www.eblacorp.com/
Position held : IT Microsoft Specialist.

Job Description :

1. Implementation and Installation network infrastructure.
   
2. Install, configure and maintain server hardware and operating systems software
   
3. Identify hardware and software problems and recommend solutions
   
4. Install, configure, maintain Windows server2008R2 - Windows server 2003,And Manage Network.
   
5. infrastructure (Active Directory-Dns-DHCP-IIS) ( Hyper-V ), and VMware solution
   
6. Install, configure, manage and Troubleshooting Microsoft Exchange Server 2010.
   
7. Install, configure, manage and Troubleshooting (TMG 2010 Firewall ) .
   
8. Install and maintain anti-virus software and Maintain adequate system logs and backups.
   
9. Installing and Connecting Video Surveillance (CCTV) DVR, NVR & IPCAM

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From : Feb 2008 To : September 2014

Employer : Hally Trading & Contracting Corp.– Kuwait.
http://hallytrading.com
Position held : IT Support Engineer Specialist.

Job Description :

1. Support end-users with IT-related problems in a responsive and service oriented manner.
2. Setup, management, and maintenance of IT-related equipment.
3. Monitor backup jobs and ensure high level of completion success rate.
4. Planning and implement network, servers, and firewalls.
5. Assist the IT director with project work to grow the technology infrastructure of the organization.
6. Assist with the troubleshooting, installation, and implementation of systems.
7. Ensure data integrity with regard to our fixed asset inventories.
8. Develop and maintain information architectures (data, application, and network) ensuring the system is on-line daily.
9. Maintain hardware and software maintenance agreements to ensure integrity of Operations processes.
10. 1In-Depth Knowledge Of Microsoft Windows Client Operating Systems, XP, Vista , Windows 7
11. and 8& Microsoft Office Up To Office 2013.

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From : July2006 To :December 2007
Employer : Falcon Power System -Egypt, Alexandria.
http://www.falconfps.com/
Position held : IT Support Specialist.

Job Description :
1.Responsible For Diagnosing & Resolving Hardware, Software & End Users Problems.

2.Create And Manage Standard Desktop Images For Employees Based On Job Function Reducing.

3.The Time Required To Install Appropriate Software On A New PC By Copying The Appropriate

4.Image toa New Computer's Hard Drive Instead Of Loading Individual Software Applications.

5.Acting As The First Point Of Contact For All IT & Technical Queries.

6.The Rollout of Software Updates And Patches.

7.Investigate Specialist And Complex IT Support Issues.

8.Communicating With Third Party Technical Specialists.

9.Configuring and Managing Backup & Restore Procedures.

10.Maintaining A Wide Range Of Computer Hardware And Software Programmers.

11.Identifying & Reporting On the Budgetary Implications of IT Projects and Upgrades.

13.Provide Secondary Support For LAN Administration.
14.Responsible For Allocating Work To Junior Staff And Induction Training For New Staff.

15.Deploying New Hardware, Server Backups & Evaluating New Software & Security Risks.


Experience



More Information :

๏ Work Experiences 10 Years

๏ Worked in Fields Information Technology, Networking & Admin jobs.

๏ Marital Status , Married .

๏ Transferable Visa.

๏ I have Driver's license in Kuwait.

๏ References available upon request.