WORK EXPERIENCE
Cargo Officer
Cathay Pacific Airways Oct.2015 - Present
- Export Operation Management : Monitor and track inbound/outbound shipments , expedite the efficient flow of logistic operations to ensure on-time delivery target is fulfilled.
- Global Trade Compliance : Act as primary contact for over 30 local and global forwarders with export control compliance and customs regulations, ensuring smooth customs clearance activities and maintaining customer satisfaction.
- Logistic Supplier Management : Management of external logistic suppliers including Warehouse and Ground Handling Agent through on-site supervision to meet company standards , ensuring proper handling and operation quality are in compliance with company performance requirements.
- Cross Functional Coordination : Manage Asia-Pacific region air freight planning . Maximize profit margin by negotiating with global cross-functional team to deliver mutually beneficial solutions on shipment capacity control.
- Global Shipping Cost Control : Review shipping cost of shipments to ensure 100% accurate payment from agents .
Flight Load Controller
Cathay Pacific Airways
- Team Management : Promoted to supervisor within two years by evaluating aircraft serviceability with nearly flawless performance. Led a team of 20 and conducted performance management.
- Risk Mitigation : Supervised 20 team members to follow safety and security measures , identifying risk and performing quality control to avoid irregular cases of reoccurrence.
- Process Improvement : Initiated and executed process optimization project after digging out core obstacles of flight operation, successfully lowered over 90% failure rate.
Sales Executive
L'Oreal Mar.2012 - May.2013
- Excellent Analysis Skill : Analyzed and consolidated sales figures by preparing the sell-out report through SAP for vice president, brand manager, and sales manager to manage inventory and develop marketing strategies.
EDUCATION
- Bachelor of Accounting
TamKang University
2007-2011
SKILL & LANGUAGE
- English — TOEIC 925
- Microsoft office 365
- SAP
- CRM
