Wei Yi Chin

Global Support Center Engineer

  Taipei City, Taiwan



Work as a support engineer in one of the biggest semiconductor equipment company. Through data analysis, and effective communication, provide suitable actions and solutions with clients.

Always full of passion on challenging problem solving, and team work.


  [email protected]       (+886) 955 216 297  

Work Experience


Global Support Center Engineer

ASML

October 2018 - Present
Taipei, Taiwan

  •  Conducted data analysis, such as tracing dynamic behaviors, and testing mechanical functions to solve technical and analytical problems on products.
  • Handled with up to 10 issues every week from worldwide to help field engineers efficiently enhance product throughput. 90% of critical issues have been solved in less than 12 hrs.
  • Be able to work in highly intense environment with international colleagues from North America, and Netherlands.
  • Achieved strong customer orientation with over 8 times on-site travel supports to manage critical situations.

Education


National Taiwan University

Structural Engineering

2015 - 2017

  • Research Topic: 
    Developing Taiwan’s Concrete Shrinkage Prediction Formulae Based on the Establishment and Application of Database. 

National Taiwan University

Civil Engineering

2011 - 2015

  • NTU Pop Dance Club - President 
  • TSMC 7~5nm Research Laboratory Constructed Project 

Skills

Tech Related


  • Microsoft Office
  • Microsoft Project
  • MATLAB
  • Python
  • MySQL
  • AutoCAD

Soft skills


  • Communication
  • Teamwork
  • Leadership

Language


  • Chinese (Native)
  • Taiwanese (Fluent)
  • English (Fluent)
  • Japanese (Intermediate)
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