Yao Ing

- A driven and passionate individual who always brings the best out of what they are doing

- A problem-solver, who listens to customer's needs and comes up with suitable solutions

- A quick learner, open to taking up new and exciting challenges

  Taoyuan City, Taiwan    

Work Experience

Customer Service of Bonding department  •   NIPPON EXPRESS (TAIWAN) CO., LTD.

Apr. 2020 - Mar. 2022

1. Arranging logistics transport and declaration  of bonded goods and non-bonded goods regarding inbound/outbound
2. Interacting with the customs while auditing and applying the processing flow of bonded goods
3. Communicate with clients and cooperate with OPs with related instructions(ex: loading container, labeling)
4. Cross-departmental communication in logistics plan
5. Monthly billing and stock count on a regular and yearly basis

Foreign Sales Assistant  •  CHAO LONG MOTOR PARTS CORP

Oct. 2019 - Mar. 2020

1. Tackling customer orders, making shipping documents, and arranging logistics for outbound
2. Communicating with clients through emails and conference calls along with the R&D department
3. Tracking overseas bills and collecting payment of LC
4. Cross-departmental communication in developing programs
5. Orders and case details' data archiving

Food Service Associate  •  Delaware North (USA, Arizona, Grand Canyon National Park)

Jun. 2018 - Sep. 2018

1. Stocking, serving and bussing the food and beverage dining areas
2. Prepping and planting food, washing pots, dishes, utensils, equipment, and kitchen/food prep area
3. Retrieve food and supplies from various areas of the kitchen/food prep area
4. Communicating professionally and courteously with guests and co-workers regarding food orders, comments, and complaints

Kitchenhand  •  Minimalism curry restaurant

Sep. 2017 - Jun. 2018

Handling near 100 sets of meals  every two-hour shift, seizing time to wash dishes and utensils, cleaning up the kitchen environment half-hour before clock-off

Education

2014 - 2018

Tamkang University

Bachelor of Economics

Certification


TOEIC

ETS

Issued date Jun. 2019 · 

Skill


  • Word processing software: Microsoft words、power point、excel、outlook
  • Optical design software: Zemax(basic)
  • AI programming language: Python(basic)
  • Engineering calculation software: Mathcad

Language


  • Chinese
  • English
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