蔡耀霆

Owner Advisor

  Taiwan

My work and school experience not only bring me excellent bilingual ability, but I also have to think out of box oftenly. I am enthusiastic and not afraid of working hard. If you are interested in me, you will find a huge potential candidate.

Diverse background of Industrial, Marketing and Business Administration, Sales professional
Specialties: Problem solving, Analysis, Customer reception, Marketing Research

工作經歷

Owner Advisor  •  Tesla

八月 2018 - 八月 2021

Sales professional
-Generated over 60 B+ revenue per month for the company
-Achieved No.2 in 2019 Q2 Global Sales (Sold 122 units in a single month)

Store operation management
-Managed sales team and exceeded team goal(Top 3 sales team in several seasons in Taiwan)
-Managed store operation(Top 1 store performance in Taiwan)

Event project
-Participated Model 3 launch event planning in the Taipei Area. Created a 40% sales conversion rate from reservation holders without test drive.

Product Specialist  •  Tesla

三月 2017 - 八月 2018

Sales professional
-Presented product features and Tesla mission to customers.
-Provided EV test drive experience and exceed sales target. (Top 1 product specialist in 2017~2018)
-Influence potential customers about Tesla story.
-Maintained owners’ relationship and Solved problem. (More than 100 customer maintenance and generated 2 referral order per week steadily )

Project
-Managed and Organized Part-Time team includes recruiting and training. (Recruited total 9 PT and 5 of them converted to full time successfully)
-Established and improved SOP & Database for sales operations.

International Sales  •  Cirocomm Technology Crop.

八月 2016 - 一月 2017

-Presented product features and information to customers.
-Communicated and Negotiated profit pricing.
-Investigated and Developed potential market and customer.
-Maintained customer relationships and solved problems.
-Made sure every shipment is on schedule.

Quality Assurance Engineer  •  Hong Kong Everlite Company Limited

十二月 2014 - 七月 2016

-Monitored product quality and collected data for analysis report.
-Participated new item development and mass production plan.
-Communicated and created full scale analysis report for customer complaints.
-Hosted customer visitation and had presentation.

Product Development Assistant   •  Satco product

九月 2013 - 十月 2014

-Worked closely with Vice President in the development and delivery of the brand message through all digital channels, including websites, social media channels and e-mail communications.
-Worked closely with Product Manager in account establishment, tracking, and oversea suppliers’ communication.
-Worked closely with graphic department on updating content, manage package images and promotion of trade show activities and products.
-Performed basic administrative tasks and creating/implementing sales tools for the sales team.
-Managed database and increase the number of prospects and quality of information.

學歷


Boston University

Multinational Commerce

2011 - 2013

Yuan Ze University

Industrial Engineer and Management

2005 - 2009

技能

   Word      PowerPoint      Salesforce      Excel      Google Sheets   

語言

   English — 專業      Japanese — 初階   

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