Yolanda Lin

Product Manager

5 years experience in E-commerce and Music streaming industry, including 1.5 years of Product Manager and 3.5 years of Backend Engineer. Experienced in software development of B2C, B2B SaaS, internal operation products. Strong technical sense, team-oriented, self-motivated are my strengths in career. Next goal of my career is to join a cross-cultural company that puts a high value on data-driven and user research.

   [email protected] +886 975931710   https://www.linkedin.com/in/yolanda-lin-844794167/

  Work Experience

Product Manager, Mamilove                                                                                Sep 2020 - Present 

Mamilove is a B2B2C E-commerce platform for parenting in Taiwan through mobile APP and web service with MAU 1.8M. Works cross-functionally and cooperates with C-levels, internal users in different departments, UI/UX designers, developers.

• Delivered online return feature on all platforms, improved user experience in returning, simplified workflow for customer service team and speeded up the process.
• Launched buy again feature to make buying consumables more convenient, designed tracking event on Amplitude.
• Established a 2B product management feature in SCM including CRUD(create, read, update, delete) and internal reviewing system, through competitor analysis and usability tests to reduce massive communication costs on both sides and provide balance dev effort and business impact solution. 
• Systematized picking system of logistics from paper work to handheld devices by designing easy-to-use UI workflow and usability test, improved picking accuracy and efficiency, also reduce learning costs for new pickers.
• Planned product roadmap, prioritize projects, allocate development resources with other product managers.
• Host routine retro meetings, to enhance cooperation and team cohesiveness via leading discussion and put myself in others' shoes. 

Backend Developer, Mamilove                                                     May 2020 - Aug 2020  • 4 mos

• Optimize internal systems including purchase, logistics systems. Get to be familiar with domain know-how and structure of the domain models.

Software Engineer, KKBOX                                                                  Jun 2016 - July 2019  • 3 yrs 2 mos

KKBOX is Asia's leading music streaming service in Taiwan and is currently available in Taiwan, Japan, Hong Kong, Singapore, and Malaysia with over 12M users.

• Processing all kinds of streaming playcounts through KKBOX service, analysis of over 1G playcount data per day through ETL into meaningful data.
• Analysed playcount data for assessing new contracts and other business usages.
• Cooperated with license team, according to every music license contract calculate revenue by playcounts, provide royalty report for contracted labels.
• Leading a team of three members, main duties are to communicate between different departments, analyze requests, arrange tasks, and track schedules.

  Skills

  Languages

  • PRD
  • Usability test
  • User Flow
  • Wireframe
  • Figma
  • Project Management
  • PHP, MySQL
  • English - TOIEC 820/990
  • Mandarin - Native                             

Education

Discover English Language School

Business English  •  Melbourne, Australia  •  Oct 2019 - Dec 2019
• Discuss Business usage topic. For example, employment, team building, management style, business risk through activities like mini-presentations, debate activities, role-play, cultural exchange.

Kaohsiung Medical University

Department of Healthcare Administration and Medical Informatics  •  Sep 2012 - Jun 2016
• Main course: Data structure, Database management, Data mining, Java, PHP.

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