Responsible for planning custom native mobile and web application development process from strategic planning to user acceptance testing, deployment, and support.

Coordinate between clients and developers on project size ranging from $100,000 to $250,000.

Implement appropriate development methodologies and serve as project owner to increase team efficiencies.

Perform budget allocation and cost estimates to make data-driven decisions to ensure proper resource planning and bottom line results for clients. 

Managed the product cycle of Greenway’s electronic dental record product (MediaDent), including backlog refinement, design/requirements gathering, and production enhancements.

Served as the market expert in discovering, prioritizing and solving market problems by providing creative solutions. Contributed to roadmap and product release planning.

Used SCRUM and Agile Principles to coordinate between development, support, implementation and engineering services.

Conducted meetings and led focus groups with clients to enhance product features. 

Assisted in standardizing and implementing best practice triage/intake process

across 35 specialty clinics with more than 2000 patient visits a day.

Conducted data collection and flowcharting to aid in simulation modeling to optimize clinic efficiency (Lean Six Sigma).

Presented findings, analysis and recommendations for implementations of improvement to leadership.