湯証富 Tang Cheng Fu

Served in Japanese semiconductor equipment vendor over four half years. Enforced on-site multiple projects of installation, resource integration, management and technical training. On the road of learning to be a switcher between task support and management.

Customer Support Engineer
Taichung，Taiwan
[email protected]

Experience

ALPSGIKEN TAIWAN CO., LTD., Semiconductor equipment engineer, Jun 2016 — Mar 2021

Enforced on-site semiconductor equipment installation, named Clean Track, as the subcontractor of Tokyo Electron. Assisted customers in entering the stage of process testing start Hook-up, hardware to process.

Duty of on-site machine leader—

・Managed projects of installation:

Led over 10 engineers to formulated daily task and controlled the projects.

・Immediate request adjustment:

Negotiated reasonably with customer about process planning, additional specifications.

・Equipment troubleshooting:

Solved issue that form OEM or on-site construction. Cooperated with Japanese project leader when higher threshold issues had be happened.

・Engineers technical training and assistance:

Provided systematically technical training, practice, acceptance and feedback for team members. Keep team members skill match for position.

Past:

・Participated in 15 on-site start-up engineering as a team member.

・Enforced 3 on-site hook-up engineering as a machine leader.

・Participated in 9 on-site process engineering as a machine leader.

・Enforced 6 on-site start-up engineering as a machine leader.

CHUAN SHENG INDUCSTRIES CO,LTD, apprentice, Mar 2015 — Mar 2016

Conducts die casting mold disassembling, maintaining and replacing as an apprentice.

Innolux Corporation, Assistant process engineer, Feb 2013 — Jan 2014

Served in LCM site of bonding process. Assisted senior engineer in monitoring production process.

Duty:

1. Judged process issue, solved production issue and reported it.

2. Assisted on-site IPQC to judging and offering condition of specific process.

3. Detected materials issue and reported.

Nan Shan Life Insurance Company, Ltd., Sales specialist, Oct 2009 — Dec 2012

Sold life insurance, clients developing and after-sales service what client need (e.g. contract change order, settlement of claim, policy review).

Education

I-Shou University, Electronic Engineering, 2004 - 2008

Language

· Mandarin Chinese(Native)

· English(Basic)

· Japanese(Basic)

. Taiwanese dialect(Native)

Ability

· Task Schedule Controlling

· coordination and communication skills

· coaching planning and assessing

About My Past

Before invest in the semiconductor industry: 2009/2 – 2016/3

Given that thirsting for improving communicative competence, I chose insurance industry to start my career. At first got some achieve fortunately, but finally opted out because of inadequate connections fail and inability.

Jump in TFT-LCD panel industry, experienced shift work with long working hours and maintained 10 production lines under pressure of running well for 1 year. Quick decision-making, coordination and communication skills were improved by cooperating with on-site staff of PD.

Cause of burnout, I returned to my hometown and got to know fastener Industry. Acknowledged that not adapted to it, I jumped in semiconductor industry.

In the semiconductor industry: 2016/6 – 2021/3

Fortunately, joined the company and cooperated with my manager when I was unfamiliar with Japanese.

Participated in on-site multiple projects of installation until became a machine leader. In the beginning led 8 – 10 engineers to execute hook-up engineering, learned deeply for project management and planning of member training. Served continuously over 15 on-site projects with 8-10 engineers within the past 2 years.

Most of the time enforced 3 projects simultaneously, it were improved that float management. Cooperated frequently with clients and PM that enhanced deeply my coordination and communication skills. It helped me to put plan of training into practice.