Abhishek Gupta
SAP Basis, Solman and HANA Professional with knowledge in Commvault Backup Tool.
Currently Working as Analyst in HCL Technologies with overall 4 years of total IT experience.
Targeting mid-level assignments in Operations / Installation & Configuration / Upgrade and
Implementation with a leading organization of repute in IT industry.
Excellent communication and interpersonal skills with proven capabilities in resolving complex infrastructure related issues.
Work Experience
SOLMAN and HANA Administrator • Company HCL TECHNOLOGIES
February 2018 - Present
• Performing Daily Administrative activities such as Incident Management, Alert Monitoring, Scheduling Periodic Jobs & Background job, Monitoring Production and Non-Production Systems.
• Analysis & Monitoring of System Logs, Dump Analysis, Work Process Overview, Lock Management, Trace Files and Update Records.
• Transport Management System (TMS), Client Administration including client creation, local client copy, remote client copy, Client Export/Import.
• SAP Printer Configuration and troubleshooting Issues.
• Start/Stop SAP System along with Database as and when required.
• SNOTE Implementation.
• JVM Patching on Diagnostic Agents.
• Host Agent Upgradation.
• Client creation, client deletion and OSS connection Open.
• Upgrading SPAM/SAINT.
• Problem solving through SAP Notes Installation.
• Spool Administration.
• Applying Maintenance Certificate.
• Kernel and Web Dispatcher Upgrade.
• Backup/Restore.
• Configuring and checking different types of RFC and logical connections.
• Install/Upgrade ST-PI and ST-A/PI SAP components.
• Experience in Performance tuning, Technical reviews and Audits.
• JAVA Component deployment using SUM tool.
• HR and NW upgrade using SUM tool.
• SOLMAN Administration.
• HANA Database Administration.
• Knowledge and working on cloud hosted application.
• System Refresh activities on Quarterly frequency.
• Knowledge of High Availability/Disaster Recovery Strategy.
• Ticketing Tool (Service Now): Handling all problem Management, Change Management and
Incident Management tickets.
Storage and Backup Administrator • Endeavour Energy
June 2017 - January 2018
• Commvault Certified Professional V11-2018 Year 2018.
• Maintaining backup Infrastructure supporting VMware, SQL, SAN/NAS, Windows and Exchange backups that spans multiple datacenters, configuring Commvault backup server and other preparation of the client’s servers for the backup.
• Monitoring system performance, capacities and tuning of devices where necessary.
• Monitoring the backup jobs through Commvault.
• Managing Quantum tape libraries through Library Console.
• Providing network connectivity to the servers for dedicated backup network.
• Troubleshooting the failures for backup jobs.
• Provide Backup Success report to higher management and make sure that required SLA are meet.
• Configuration of clients, sub-clients & Media agents for Backups.
• Adding and removing required VMs backup configured with Intellisnap Technology in subclient.
• Configuring new Disk & Tape Libraries and assigning it to storage policies.
• Configuring new storage policies, schedule policies & client group when required.
• Working on Remedy ticketing tool, SNOW for any opened & assigned incidents.
Education
2012 - 2016
LOVELY PROFESSIONAL UNIVERSITY
Computer Science and Engineering
Skills
Languages
- SAP Basis
- SAP HANA
- CommVault
- MS Office
- English — Professional
- Hindi — Native or Bilingual
