• Performing Daily Administrative activities such as Incident Management, Alert Monitoring, Scheduling Periodic Jobs & Background job, Monitoring Production and Non-Production Systems. • Analysis & Monitoring of System Logs, Dump Analysis, Work Process Overview, Lock Management, Trace Files and Update Records. • Transport Management System (TMS), Client Administration including client creation, local client copy, remote client copy, Client Export/Import. • SAP Printer Configuration and troubleshooting Issues. • Start/Stop SAP System along with Database as and when required. • SNOTE Implementation. • JVM Patching on Diagnostic Agents. • Host Agent Upgradation. • Client creation, client deletion and OSS connection Open. • Upgrading SPAM/SAINT. • Problem solving through SAP Notes Installation. • Spool Administration. • Applying Maintenance Certificate. • Kernel and Web Dispatcher Upgrade. • Backup/Restore. • Configuring and checking different types of RFC and logical connections. • Install/Upgrade ST-PI and ST-A/PI SAP components. • Experience in Performance tuning, Technical reviews and Audits. • JAVA Component deployment using SUM tool. • HR and NW upgrade using SUM tool. • SOLMAN Administration. • HANA Database Administration. • Knowledge and working on cloud hosted application. • System Refresh activities on Quarterly frequency. • Knowledge of High Availability/Disaster Recovery Strategy. • Ticketing Tool (Service Now): Handling all problem Management, Change Management and Incident Management tickets.

• Commvault Certified Professional V11-2018 Year 2018. • Maintaining backup Infrastructure supporting VMware, SQL, SAN/NAS, Windows and Exchange backups that spans multiple datacenters, configuring Commvault backup server and other preparation of the client’s servers for the backup. • Monitoring system performance, capacities and tuning of devices where necessary. • Monitoring the backup jobs through Commvault. • Managing Quantum tape libraries through Library Console. • Providing network connectivity to the servers for dedicated backup network. • Troubleshooting the failures for backup jobs. • Provide Backup Success report to higher management and make sure that required SLA are meet. • Configuration of clients, sub-clients & Media agents for Backups. • Adding and removing required VMs backup configured with Intellisnap Technology in subclient. • Configuring new Disk & Tape Libraries and assigning it to storage policies. • Configuring new storage policies, schedule policies & client group when required. • Working on Remedy ticketing tool, SNOW for any opened & assigned incidents.