NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Feb 2023 - Feb 2024
Dec 2020 - Feb 2023
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
May 2015 - Oct 2020
May 2015 - Oct 2020
Jan 2014 - Apr 2015
Dec 2010 - Aug 2013
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
2007 - 2010