Joshua Anderson

Support and Deployment Engineer with 3+ years of experience in the workforce. Outside of work I have worked on and troubleshooted computers for more than a decade. Seeking a full-time position in the IT field to support others and continue to learn.

  Cockeysville, MD, USA

joshua.frederick.anderson@gmail.com

 

Technical Skills

Hardware

Troubleshooting, Printers, Drivers, Peripherals, Maintenance, Desktops, Laptops, AIO 

Software

Installation, Debugging, Microsoft Office, Google Docs, 

Operating Systems

Microsoft Windows 10, macOS, Linux, Android, iOS

Programming Languages

Ruby + Rails , HTML, CSS, Javascript

General Skills

 Problem-Solving   Leadership   Teamwork  Attention to Details    Communication  Infrastructure Deployment   Customer Success

Work Experience


Support and Deployment Engineer

Starship Technologies

August 2018 - Present

Mountain View, California / Fairfax, Virginia

  • Deployed, managed, repaired, and sustained a fleet of 30+ robots and infrastructure while maintaining 90% fleet health in Mountain View, CA and Fairfax, Virginia
  • Lead an infrastructure project with a team of 3 support technicians to manufacture and deploy batteries
  • Launched and deployed robot fleet and infrastructure through Golf Courses in the Bay Area along with a Grocery Store in Almaden Valley, and Intuit in Mountain View, CA 

Operations Associate

Starship Technologies

January 2018 - August 2018

Mountain View, California

  • Data driven development of system processes for on-site operations and reporting to leadership in US and Estonia  
  • Sustained a healthy relationship with merchants to provide high quality and quick delivery times
  • Launched, deployed and sustained delivery services in the Bay Area, and Milton Keynes, UK
  • Trained field assistants to maintain success in on-site operations


Operations Associate

Curbside

August 2014 - October 2017
Palo Alto, California

  • On-site curbside delivery to customers in a fast and efficient operation
  • Provided feedback to leadership and development teams on improving delivery systems to minimize delivery times
  • Deployed and maintained perishable delivery pilot at Target to provide customers with a variety of choices to choose from
  • User Acceptance Testing on customer and operation mobile applications

Education

2016 - 2019

Bloc 

Full-stack Web Development  

2007 - 2011

Mountain View High School

High school Diploma 

Full Resume