Shyan Lee
Experienced in developing creative promotion strategies to create revenue opportunities and maximize the value of advertising. Self-motived, easy-going, and responsible person with strong eager of learning.
Work Experiences
Uni-One Ocean Technology Ltd.
Project Manager
Jul. 2020 - Present
- Responsible for project marketings when assisting the client to allocate the budget and arrange tenders
- Communicate/negotiate among suppliers and clients to smooth the process of projects
- Forecast the project cost and draw up a budget to facilitate the bidding
- Monitor projects to ensure key milestones are reached within timely manner
> Achievement:
-Successfully convinced the client with the marketing strategy to arrange a RESTRICTED TENDER with brands that are distributed by our firm. The profit rate was more than 85%.
Viagogo
Seller Support
Oct. 2018 - Apr. 2020
Maintain the excellent relationship with brokers to ensure fulfillment- Coordinate the emergencies on the event date
- Handle different tasks that have been assigned
- Prioritize the urgency of cases to work effectively among departments in order to solve the issues
> Achievement:
-Once assigned to a U2 global tour to ensure the ticket fulfillment, and was managed to secure more than 90% of the source at the early stage
-Best customer service representative (2019)
Hueilong Junior Co. Ltd.
International Sales
Mar. 2017 - May. 2018
- Participate in foreign exhibitions to create the brand exposure
- Understand the client's needs in order to finalize with a workable price and delivery
- Process orders, examine final goods, and handle complaints
- Cope with emergencies like products missing or delaying and
> Achievement:
-Managed to find the missing goods delivered within client's set deadline and have UPS fully erased the shipping cost
-Successfully obtain 100% refund on the defective products
Starbucks, Canada
Barista
Oct. 2015 - Oct. 2016
- Chosen to maintain Instagram account of the store
- Achieve all tasks set by supervisor and manager
- Pay attention to every moment of connection with customers
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
> Achievement:
-Gradually increased LIKE on Instagram by discovering to what the customers usually pay attention
-Awarded to be “Partner of the Quarter” in 2016
-Achieved a personal best of selling 20 cups of high-end coffee; which was 1/3 of the day sales target
Star Rainbow Co., Ltd.
International Sales + Marketing specialist
Jul. 2013 - Aug. 2015
- Manage Facebook account by updating posts and hosting activities to interact with customers
- Engage with oversea social media influencers and bloggers and cooperate with publishers to create the brand exposure
- Attend foreign exhibitions and perform on site promotion
- Maintain relationship with clients and observe the market
- Assist the supervisor with OEM cases from multinational retail corporations
- Communicate among departments to ensure project fulfillment
> Achievement:
-Successfully contributed to a sold-out on the unpublished product within 2 weeks by performing multiple marketing strategies
-Sold worths US $800,000 of own-brand high-end products to a new client
Education
Tamkang University
Global Political Economy 2009 - 2013
California State University, Long Beach
