- Responsible for project marketings - Forecast the project cost and draw up a budget to facilitate biddings - Operate pre-bid management - Attend tenders and perform on site strategic decisions - Monitor the progress of the projects to ensure key milestones are reached within timely manner Achievement: - Successfully convinced the client with the marketing strategy to arrange a RESTRICTED TENDER with brands that are distributed by our company only, so my firm becomes the sole attendee

- Maintain the excellent relationship with brokers to ensure fulfilment - Assist customers with inquiries, or complaints and providing the most suitable solutions to bring down the contacts - Coordinate the emergencies on the event date - Handle different tasks that have been assigned - Prioritize the urgency of cases to work effectively among departments in order to solve the issues Achievement: - once assigned to a U2 global tour to ensure the ticket fulfilment, and was managed to secure more than 90% of the source at the early stage - received an angry call from an Australian broker for more than an hour, and ended up with an apology and thank-you from him instead - Praised by the manger of the excellent customer service

- Participate in foreign exhibitions to create brand exposure - Understand the client's needs in order to finalize with a workable price and delivery - Process orders, examine final goods and decide the most suitable shipping methods - Cope with emergencies like products missing or delaying - Handle customer complaints Achievement: - Managed to find the missing goods delivered within client's set deadline and have UPS fully erased the shipping cost - Successfully obtain 100% refund on the defective products

- Chosen to maintain Instagram account of the store - Achieve all tasks set by supervisor and manager - Pay attention to every moment of connection with customers - Maintain a calm demeanour during periods of high volume or unusual events to keep store operating to standard Achievement: - Gradually increased LIKE on Instagram by discovering what the customers usually pay attention to - Awarded to be “ Partner of the Quarter” in 2016 - Achieved a personal best of selling 20 cups of high-end coffee; which was 1/3 of the day sales target - Assigned to do a multi-tasking job which required strong ability to help others at different stations during one of our busiest Festival - Selected to be the new hire trainer

- Manage Facebook account of firm by updating posts and hosting activities on Facebook to interact with customers - Engage with oversea social media influencers and bloggers and cooperate with publishers to create brand exposure - Attend foreign exhibitions to perform on site promotion - Establish friendly relationship with clients and observe the market, as well as to follow up the sold products - Assist supervisor with OEM cases from multinational retail corporations - Communicate among departments to make sure the sound of products from manufacturing, quality inspecting until shipped Achievement: - Successfully contributed to a sold-out on the unpublished product within 2 weeks by performing multiple marketing strategies - Sold a worths US 800,000 dollars 40-feet container of high-end products to a new client -