Refined the implementation of the Netsuite ERP, and further implemented the Demand Planning, Planning & Budgeting, and Manufacturing & Assembly modules. Oversaw the integration of Netsuite with Shopify via the Boomi platform, and integrated over 90% of our active customers with EDI automation, including automating documents between Netsuite and our warehouse's WMS. Created the digital infrastructure for new revenue channels, i.e., drop ship. Automated transaction processing wherever practical and feasible in Netsuite.

Continuously pursued and implemented various cost-saving initiatives and other value-add measures across the supply chain. Reworked our small parcel agreements to achieve a 37% cost reduction. Responded to rapidly changing market conditions on TPEB lanes to ensure best available transit times during peak demand. Negotiated a 7% cost reduction on outbound LTL/FTL deliveries during a period of low equipment availability & increasing FSCs. Transitioned to a new warehouse and achieved over 30% cost savings on warehousing and fulfillment.

Brought 360 Electrical from the brink of potentially losing our bank relationship in 2018 through rapid and vigorous inventory management overhaul. Identified, vetted, and moved to a new warehouse within 3 months of determining poor management and limited capabilities with existing warehouse. Implemented ABC cycle counting after full physical inventories and reconciliations. Hired an outstanding inventory manager to carry forward and continue to improve upon the strides made in cleaning up our inventory management processes. 

Implemented cost-saving strategies across the supply chain to include a 17% reduction in small parcel & LTL freight costs; a reduction in assembly and inventory footprint of 50%, thereby reducing rent costs; and scaling back assembly labor requirements by 25% through better monitoring of productivity and output levels.

Implemented structure & compliance with general industry standards throughout the organization. Sourced customs brokerage firm to ensure trade compliance on all inbound and outbound international shipments, including securing carnets, exports and imports of coffee & tea, and exports and imports of machines & machine parts.

Digitized most administrative operations through implementation of Slack and Trello to remove paper from daily workflows. Set up customized integrations between both programs to reduce unnecessary follow up and communication distractions during the work day, and facilitate long-distance management of assembly operations.

Managed entire Starbucks relationship, a $6M annual revenue business, including all Starbucks, Teavana, Tazo, and Seattle's Best customized and branded products, as well as factory SSR compliance and remediation. Met directly with Howard Schultz during business trips to the Starbucks HQ in Seattle.

Managed the production and delivery of over a million units of inventory across two brands to over 1000 “shop-in-shop” JCPenney locations. Simultaneously implemented RFID technology throughout the Bodum supply chain in compliance with JCP’s vendor requirements at the time.

Initiated trade compliance projects including complete HTS code review for import into the US and Canada, Canadian duty drawback program, and protest filings for 2013 entries. Filed amendments resulting in $46K in recoveries from the CBSA.