Meer Al Waly Islam Bijoy

Hardworking Waiter with 1 years of experience and solid background in food service field.
Motivated retail professional with 4 years of experience with strong sales, customer service and problem-solving abilities.

  Dhaka, Bangladesh    

Work Experience

May 2019 - March 2020

Waiter/Server

PizzaBurg

Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.Greeted customers, answered questions and recommended specials.Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.Resolved customer concerns with friendly and knowledgeable service.

April 2015 - April 2019

Sales Executive

Colors (Clothing Shop)

Performed stock processing by filling and stocking floor racks and backstock racks.Followed company standards for merchandise presentation and planograms of best apparel and displays.Communicated item availability with retail team members and shoppers.Recommended merchandise to customers based on needs and preferences.Educated customers on product and service offerings.Demonstrated products to customers, discussed features and redirected objections to capture sales.

Education

Bangladesh University of Business & Technology

English Literature

2016 - 2021

Sharoj International School and College

Business Studies

2013 - 2015

Sharoj International School and College

Business Studies

2011 - 2013

Skills


  • Word
  • Communication Skills
  • Positive Attitude
  • Honesty and integrity.
  • Hard Working
  • Adaptability
  • Critical Thinking
  • Problem Solving
  • Handling Pressure
  • Teamwork

Languages


  • English — Fluent
  • Bengali — Native or Bilingual
  • Hindi — Intermediate