A product thinker with a technical background and passion for growth, UX and data.
Melbourne, AU
+61 405 412 388
qichen@outlook.com
Agile delivery
Kanban/Scrum
Story writing
Distributed team
Prioritisation
Emerging technologies
Software architecture design
User journey mapping
Rapid prototyping
MVP
Lean canvas
Competitor analysis
Business case/ROI
Product roadmap
SQL Data analysis
Behaviour data analysis tools
Dashboarding & visualisation tools
Conversion rate optimisation
Growth hacking
SEO
Content/marketing strategy
Manager - Product & Engineering | Richmond, VIC
Key achievements:
Increased overall enquiry conversion rate & revenue 400% by lead flow experiments.
Launched the B2B customer portal for lead management & automation.
Uplift lead quality with a variety of techniques, including SMS verification.
Delivered a world-class search experience for consumers to discover new homes.
Delivered a custom-build email marketing solution for process automation and lead gen.
Executed product strategy with a distributed engineering team.
Managed the data strategy across consumer behavioural analytics.
Product Manager | South Melbourne, VIC
Validated business ideas by a series of customer research, user testing and rapid prototyping.
Developed commercial partnership and collaborative product execution, such as RACV, CoreLogic etc.
Organised delivery cycles with a local engineering team through a lean/agile methodology.
Web Engineer | Melbourne & San Francisco
Organised and implemented a smooth user migration to Auth0 platform.
Improved customer support across multiple channels with a transition to Zendesk.
Managed backlogs for the main web product and internal tools.
RealBiddr Inventor & Product Owner | Melbourne & Sydney
Invented and prototyped a brand-new commercial product through a series of Hackathon, pitching, user research, co-creation and inception.
Received $20,000 funding & resources from CEO and Board members of REA Group, through "The Big Idea" competition.
Demonstrated and iterated the MVP across Victoria and NSW, partnering with McGrath Estate Agents, Gary Peer Real Estate.
Applied a commercial patent for digital auction system.
IT Graduate | Richmond, VIC
iOS development using Objective-C/Swift at realcommercial.com.au
Full-stack web development using Ruby on Rails, React.js, Scala at connect.realestate.com.au & 1form.com
Organised & led internal Agility guild meet-ups
Linux Developer | Melbourne, VIC
Developed core middleware on computer clusters using OpenSAF in Linux environment
Got involved in the full development cycle, including technical design, coding, testing, integration, and releasing
Worked in an agile/scrum Research & Development environment
Software Engineer Trainee | Adelaide, SA
Implemented 3D point cloud registration features with laser scan data in I-Site Studio using C++
Designed the graphical interface and integrated it into the Studio
Worked in an agile/scrum Research & Development team
Bachelor of Computer Graphics
Top 15% within the faculty
Distinction Average
Exchange Program
Dean's List
Cantonese (Native or bilingual proficiency) . Mandarin Chinese (Native or bilingual proficiency)