A highly professional Customer Support with 5 years of experience in calls service, email, and social media in multiple industries. Possess a positive attitude and is skilled in major customer service software such as Zendesk, Freshdesk, Yellow Messenger, and Social Media Platform.
Indonesia retnowidiantoro [email protected] +6289-6686-54617
Janio Asia, Singapore • September 2020 - Present
PT Bimasakti Multi Sinergi, Indonesia • October 2017 - June 2020
PT. VADS INDONESIA, Indonesia • August 2016 - July 2017
2011 - 2016
Ability To Work Under Pressure
Adaptable & a quick learner
Communication Skills
Good Teamwork
Maintenance Work
Multitasking capabilities
Negotiation skills
Project Completion
Email Management
Email and Chat Support
Google Spreadsheet
Microsoft Excel
Social Media Platform
WhatsApp Business
Zendesk & Freshdesk
English — Intermediate Indonesian — Professional