Joey Tsai


New Taipei City, TW
a0982586433@gmail.com


Graduated as an English major. 4 + Years of Service industry and educational experience  

Education 

TamKang University Bachelor Degree 2016-2020


Major : English   Tamsui, New Taipei City



Certification

1. TOEIC  scored 935 points


2. GEPT High-intermediate Level


3. TOEFL iBT scored 94 points

Key Skills


MS Office (Word, Powerpoint, Excel, Teams)


Confident coordinating interdepartmental communication in both Chinese and English


Work Experience

Shane English School Taiwan Foreign Affairs Specialist/Executive Assistant

May 2022 - May 2023  Linkou, New Taipei City

Served as a point of contact between The Academic Department and Franchise schools all over the island 

 Provide translastion and interprtation during weekly/district meetings

Assist The Recruitment manager for Overseas hiring

Viagogo Customer Service Representative

Sep 2021 - Jan 2022  Taipei City

Provide high quality service for Global customers

Solve customer quires using both phone and email

Study World Exhibition Translator, Academic advisor

Oct 2017  Taipei, Taiwan


Assist Foreign language school representatives to communicate with Parents and students.  

Provide assistance to visiting guests.



Shine Square Opening receptionist and customer service

May 2015- Jun 2015  Linkou, New Taipei City


Deal with general affairs and membership issues 

Guest reception