Avatar of Kevin Crafton.

Kevin Crafton

Client Relationship Manager @ Five Star Food Service
Proactive multi-unit retail client relationship manager with zero accounts lost. Proven ability to grow sales within the assigned territory by up to ten-percent. Experience in team building and supervision of a team of 19 individuals.
Five Star Food Service
Otterbein University
Tennessee, USA

Skills

Multi-task & Handle High-volume Workloads
Key Account Development
Key Account Growth
client management
client relationship management
Coaching and Mentoring
performance evaluation
Business Reviews
Management
Problem Solving
MS Word
ms excel
PowerPoint
Time Management
Self-starter
Multi-Site Experience
Multi-site Retail Management

Work experiences

Client Relationship Manager

Five Star Food Service

Oct 2013 ~ Present
* Maintained a total of 56 clients with zero lost * Oversaw six drivers with nine indirect reports * Utilized reporting systems to control stores: sales, over/shorts, waste, OHI’s * Assisted in installation of 60 markets * Improved overall culture by employee involvement * Coordinate/executed retail market installations, merchandising, and promotional activities * Devised and implemented an on-boarding regimen that improved driver retention and understanding

Educations

Otterbein University

Bachelor of Arts (BA)
・
English

2004 - 2007
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