Customer Service Engineer
Tokyo Electron Limited , Taiwan Branch
2020.4 to 2020.11 Improvement for MTB bumping process, the new design cover improves the thickness problem during oven baking and it's successfully promoted and extend the new cover design to other factories, which can reduce cost by about NTD 5,000,000.
2020.11 to now Service in TSMC F18, Completed hardware modification including transfer arm, process unit, chemical piping, the electrical, software upgrade for next generation
product.
Analyze the root cause of equipment or process issues and offer solutions to customers.
Coordinate action plans with customers and assigns the job to subcontract engineer.