Avatar of Saha Chuang.

Saha Chuang

Growth&UX Designer
I’m an experienced growth & UX designer, I had experience in an international E-commerce team and cross-function growth team. With my business background and master’s in human-computer interaction, I can integrate user needs and deliver appropriate and innovative user experiences that contribute to business requirements by data-driven experiments. I’m always curious about new technology and user-centric innovations, and I dare to try.
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漸強實驗室 Crescendo Lab Ltd.
Logo of University of Nottingham.
University of Nottingham
Taipei, Taiwan

Skills

Coordination Skills
Good Communication
Advertising
Innovative
Human Computer Interaction
photoshop
Web Design
User Experience Design
User Interface Design
user journeys & flows
Adobe Creative Suite
Adobe Premiere Pro
adobe xd
Business Analysis
Sketch
Interviewing
Prototyping
User Research
Usability Testing
Analysis
Growth Hacking

Languages

Japanese
Beginner
English
Professional
Chinese
Native or Bilingual

Work experiences

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Senior product designer

漸強實驗室 Crescendo Lab Ltd.
Full-time

May 2023 ~ Present
Taipei City, Taiwan
Logo of AAPD - As a product designer.

Figma 課程助教

AAPD - As a product designer
Part-time

Apr 2023 ~ Present
Logo of Arc & Codementor.

Product designer

Arc & Codementor
Full-time

Aug 2022 ~ May 2023
10 mos
Taipei City, Taiwan
Logo of Pinkoi.

Growth Designer

Pinkoi

Apr 2020 ~ Aug 2022
2 yrs 5 mos
Taipei City, Taiwan
※ Responsibilities - Participated in Growth projects as UIUX designer and project owner which contribute to business goals (Acquisition, Activation, Retention) - Design cross-platform user experience and interface that serves in localization solutions. - Deploy user tests with user researchers to collect qualitative data for several projects. - Employs data-driven approach in experiment design and makes strategic decisions based on data analysis that aligns with key metrics. ※ Projects - Developed UI solutions for redesigning the interface for 2C2P Thailand checkout procedures. - Responsible for Pinkoi Flagship shop traffic optimization project which resulted in increasing 126% of brand page traffic. - Took part in UIUX design for large campaigns such as Anniversary and Xmas. And designed various types of game flows and UI.
Logo of Decathlon Taiwan 台灣迪卡儂.

Lead Web Designer

Decathlon Taiwan 台灣迪卡儂
Full-time

Jul 2015 ~ Aug 2018
3 yrs 2 mos
Taichung City, Taiwan
- 與行銷企劃團隊合作,設計活動檔期之RWD網頁切版(熟捻Html、CSS,從無到有製成網頁) - 數位行銷視覺設計、影片剪輯,例:官網Banner、FB粉絲專頁、Instagram的廣告文宣、EDM等 - Mobile App、Mobile Web、Desktop、全平台使用者介面UI與互動模式UX優化,上線測試與修改 - 跨部門合作,提供線上/線下(O2O)商業廣告設計解決方。例:印刷文宣 - 使用GA對設計項目成效分析與調研 ※ UX Research - Deploy eye-tracking experiment with NCTU Lab to investigate the usability of navigation. Understand user story to optimize user interface and lower bounce rate effectively. - Analysis user behaviour by Google analysis, heatmap, A/B testing and questionnaires and improve Web/mobile interface, filter and checkout procedure to enhance conversion rate. - Represent as lead UX Referent to help holding UX workshop in projects and monthly UX conference which helps to create innovation and on-job training. ※ Web Design - Spearheaded the launch of Decathlon's e-commerce platform in Sept. 2015 by developing user interface architecture and navigation schemes creating over NT$ 100M TO in the first year. - Developed UI solutions for redesigning the interface for checkout procedures, FAQ, and other E-commerce projects. - Performed front-end development (HTML5/CSS3) for interactive and multiple web devices to improve usability and optimize user experience. - Visualized and created marketing content, promotions for email marketing and designed both online and offline commercial materials.

Internship/Assistant of Project Manager

GEO INFORMATICS INC

Jul 2014 ~ Jul 2015
1 yr 1 mo
※ Participant in system planning for volunteer management system of Taiwan International Cooperation and Development Fund. ※ Conducted interviews with clients to determine their needs and formulated action plan to achieve them. ※ Assisted to develop site architecture, wireframe, and User Interface specifications for several projects.

Educations

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University of Nottingham

Master of Science (MS)
Human Computer Interaction

2018 - 2019
Activities and societies
※ Volunteer in HackSoc Nottingham 2018.
Description
• Msc. HCI Project: UX study of 360 VR contents on the social platform - User study (contextual interviews, collection of requirements, personas, scenarios, conceptual design) - User Testing (mock-ups, high fidelity prototype, wireframe, cognitive walkthroughs, user trials, ) - Evaluation (usability testing, questionnaires development, statistic evaluation and analysis) • Major in study human performance, design ethnography, cognitive ergonomics design, mixed reality, human-computer interaction and information visualization. • Conducted qualitative research (experimental design, selection and recruitment of subjects, direct/indirect observations, interviews, questionnaires, prototyping, design iterations, user trials and ethical considerations) • Understanding of cognitive psychology and ergonomics principles (human workload, situation awareness, mental models, decision support systems and biases) Please see related works in the following links - Mixed Reality design http://sahachuang.com/project/mixed-reality-game-design - Fitness System Design http://sahachuang.com/project/homehub-design - MSc. Project http://sahachuang.com/project/360-vr-app
Logo of National Chung Hsing University.

National Chung Hsing University

Bachelor of Business Administration (BBA)
Business Administration

2011 - 2015

University of Innsbruck

Bachelor’s Degree
Exchange Program

2012 - 2013
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