TinChia(Vivian) Lin

Demonstrated excellent customer-focused quality through past academic/work experience along with exceptional problem- solving skills and outstanding ability to work in a team environment.

Seattle, US
lintinchia@gmail.com

Skills


Familiar with statistic model, excellent analytic skills in working with software (R, SQL, Excel, Python, VBA, Power BI, Tableau), and attention to detail 

Perform professional computer skills (MS Word, PowerPoint, Excel) and great verbal/written communication skills in Mandarin Chinese (native), English (fluent), Japanese (fair), and French (basic) 

Education

University of Washington, Seattle, WA, USA                                                                  Dec 2017

Master of Library and Information Science (Concentration: Database, Metadata, Data Analysis) 

Coursework: Data Science, Visualization, Relational Database Management, Social Network Analysis, Business Intelligence

National Chengchi University, Taipei, Taiwan                                                              June 2015

Bachelor of Science, Management Information Systems

NEOMA Business School, Reims, France                                                                   Spring 2015

Exchange Student Program: Spring 2015 In   ternational student

Experience

Content Assistant, Mar 2017 - June 2017

Collected, cleaned and sorted citation data with Zotero API and Python 

Designed and built a real time NoSQL database on Firebase to store citation information 

Created an interactive bibliography webpage by using JavaScript and HTML 

Presented the database and the webpage, and explained how it works to the IFM team

IT Department Intern, Jan 2015 - Feb 2016

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IT Department Intern, July 2014 - Dec 2014

Diagnosed, troubleshoot, and solved software and hardware issues regarding DHL e-commerce service/tools Advertised and promoted DHL e-commerce toward customers, assisted them to find the tools/service fit their needs 

Collected customer’s feedback regarding e-commerce service/products and present to senior management 

Responded to internal tech support requests and expediently resolved tech issues