Travel to robot deployment site, setup and handle the robots
Installation, deployment and handling of humanoid robot at customer’s site
Responsibility for network/WiFi, and other on-site services to be in place, and interacting with service vendors at venue
Instruction/training of customer regarding human-robot interaction
Monitor functions and performance of robot, and troubleshoot in real-time; provide immediate feedback to the operator as well as to tech support
Acting as mediator in interaction between visitors and robot, directing visitor traffic
Provide maintenance and care of the robot during multi-day events, shut-down and storage
Yêu cầu
• Bachelor’s Degree, ideally in electrical or mechanical engineering • A minimum of 2 years of work experience in tech, engineering, IT, telecom industry. • Experience handling multiple priorities and communicating with several parties simultaneously • Customer service experience • Strong English and Mandarin Verbal and written communication skills • Strong multitasking skills, ability to work well under pressure • Punctuality and reliability, flexibility and can-do attitude • Responsiveness and quick reaction as needed for intervention or troubleshooting • Willingness to travel