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Gogolook
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Senior Agile Coach

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Job updated about 6 hours ago

Job Description

About us
Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields.
A founding member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight fraud and ultimately, to build a trustworthy communication network with the largest number database in East Asia and Southeast Asia. In July 2023, TrustTech provider Gogolook completed its IPO listing on the Taiwan Innovation Board (TIB) of the Taiwan Stock Exchange (TWSE), under the ticker number 6902.

Why you should join Gogolook
1. Influential products: What we make are meaningful products that create values for society and defend against frauds.
2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company.
3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together.
4. Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal.

As a Senior Agile Coach in Gogolook, you will play a critical role to implement efficient and effective product delivery processes to meet business demands and challenges.
Your expertise should span areas ranging mainly from Agile Methodologies and test-driven design to communication and stakeholder management techniques. This role offers a unique opportunity to contribute to all our products and establish yourself as a leader in our continually evolving field.  If you are up to the challenge, read on.

You have two focused responsibilities aligned with efficiency and effectiveness goals of our product delivery processes, they are:

For efficiency goals:
1. Standardize or redesign how Scrum ceremonies are run to minimize meeting time while maximizing story clarity and accuracy of story points.
2. Standardize or ensure interoperability between JIRA project workflows (of various teams) to ensure traceability and alignment in roles and responsibilities.
3. To jump in to train existing agile coaches (who are full time software engineers with the agile coach role) and demonstrate best practices of being a Scrum Master as and when necessary.

For effectiveness goals:
1. Ensure the balanced delivery of product features and reduction of tech debt while meeting the capacity constraints of manpower resources.
2. Ensure that ground level issues have a venue for feedback and problems can be resolved.
3. Not all product development necessitates a Scrum process, so it is expected that the Senior Agile Coach is able to lead in Kanban, Extreme Programming, TDD and other types of agile methodologies when appropriate.

Responsibilities

  • Attend Scrum ceremonies as needed to train other coaches or to ensure standardization. Redesign as needed, lead and achieve consensus.
  • Manage and design JIRA boards to ensure workflow efficiency and effectiveness. Help ensure well written Stories and clear Acceptance Criteria.
  • Train/Demonstrate/Coach other engineers to become Agile Coaches, to help all product teams use secure SDLC to deliver product value and quality standards.
  • Work with Tech Leaders and Product Managers to guide policies on how technical debts are burned down, and help achieve delivery time predictability through stable velocity measurements.
  • Use techniques in Agile such as Kanban, TDD, Extreme Programming, DevOps as appropriate to improve the product feature delivery time windows. Work with cross functional teams such as Infrastructure, Architecture and Product Management on work priorities to meet company OKRs.

Minimum qualifications

  • Computer Science or Information Management related Bachelor’s degree.
  • Deep practical experience with JIRA configuration across large teams.
  • Excellent communication and interpersonal relationship skills.
  • Ability to communicate well in English and Mandarin.
  • At least 4 years of experience as an Agile Coach for teams of at least 20-30.

Preferred qualifications

  • Software Engineering experience of at least 3 years.
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Full-time
・
Mid-Senior level
台灣臺北
1
Regular earnings reach NT$40,000
Partial Remote Work
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Logo of Gogolook.
Gogolook
Internet
51 - 200 people
台北市大安區敦化南路二段319號

About us

【 關於Gogolook 】

信任科技服務商 Gogolook（走著瞧股份有限公司）成立於2012年，以「Build for Trust」為核心，建立由AI與數據驅動的全球化數位防詐與風險管理服務（Risk Management as a Service），從多元通訊、金融科技到企業 SaaS 服務，打造不同應用場景的信任賦能科技。Gogolook 為全球防詐聯盟 GASA 創始會員，並與台灣警政署刑事局、韓國金融監督院、泰國警政、日本福岡市政府、馬來西亞皇家警察與州政府共同防範詐騙問題，以東亞與東南亞最大的電話號碼資料庫為基礎，致力於創造一個「零詐騙環境」。

Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, SaaS and Web3, Gogolook creates trustworthy empowerment with the use of technology in various fields.

Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Police Cyber Taskforce, the Fukuoka city government, and the Malaysia Selangor state government to fight fraud and ultimately, to build a trustworthy communication network with the largest database in East Asia and Southeast Asia.

【 創辦故事 】

2010.07 Whoscall 首次上架Google Play 平台
2013.12 LINE 母公司 NAVER以新台幣5.29億元投資 Gogolook
2014.12 Whoscall iOS 版上架
2015.02 收購香港小熊來電 App
2016.07 與台灣刑事局165簽訂合作備忘錄，協同165反詐騙專線打擊詐騙
2017.07 與韓國金融監督院、警察廳簽訂合作備忘錄
2018.02 Whoscall 全球用戶破 6,000 萬，獲得國泰私募基金超過3億投資
2019.12 推出「Whoscall 市話版象卡來」服務，讓家用電話遠離詐騙和騷擾
2020.07 與日本福岡市政府開啟合作，共同防範詐騙問題
2020.09 推出金融科技服務「袋鼠金融 Roo.Cash」
2020.09 創辦人郭建甫榮獲第四屆總統創新獎
2020.10 獲全球最大砷化鎵晶圓代工廠穩懋半導體投資
2020.11 可疑訊息查證機器人美玉姨加入 Gogolook
2021.10 與泰國警方簽署合作備忘錄，正式開啟防詐合作
2021.11 Whoscall 全球下載突破 1 億次
2022.06 首次跨足區塊鏈，投資新創 Chainsight
2022.10 併購 AI 新創 Crowdinsight，強化風險管理服務
2023.01 與馬來西亞皇家警察攜手合作，共同針對網路詐騙問題展開防範措施
2023.07 獲選臺灣國家發展委員會 NEXT BIG 新創計畫
2023.07 以「走著瞧-創（6902）」名稱於臺灣證交所創新板掛牌上市

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    Talent Acquisition Manager
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    Sharon Yu
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