Business System Program Manager (Software Team)

Position Impact:

As Gogoro Business System Program Manager will solve organizational information problems by analyzing business processes, gathering requirements, and designing, documenting, and implementing software solutions. You will work closely with the business units and Software developer team to support the development and implementation of technology solutions while focusing on business analysis and program management.

Role and Responsibilities:

1. Perform analysis and work closely with the business units to identify core business issues in order to map out possible solutions. The mapping is used to develop the business case for action, defining the need, the method, and the benefits of proposed solutions. 

2. Configure new software systems based on user requirements. Proactively monitor, identify, document, and resolve ongoing day-to-day business issues pertaining to system functionality.

3. Document business needs into clearly defined business requirements inclusive of business use cases, process flows, traceability matrices as well as report mock-ups

4. Translate business requirements into technical workflows and align with software developer team to ensure successful execution.

5. Prepare project plans and implementation schedules, plan and conduct project management meeting to communicate status reporting to business teams.

6. Ensure that projects remain on track by tracking activity, resolving/escalating risks, publishing progress reports, and recommending actions.

Qualification

1. 5+ years experience in a software-related role developing successful consumer products

2. Experience documenting requirements using flow charts, sequence diagrams and process workflows.

3. Experience gathering requirements and eliciting feedback via stakeholder analysis, developing use cases, and building mockups or prototypes

4. Experience with various systems architectures including client-server, web-based, service oriented.

5. Experience in implementing supply chain, inventory management, and/or financial reporting systems.

6. Excellent written and verbal communication skills, including presentational skills.

7. Strong analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas.