Senior Web Engineer, Omnichannel Chat

Updated 2 months ago

Job Description

inline is a SaaS company focused on restaurant ordering, delivery, and CRM. We help restaurants manage their reservations, customer relationships, takeouts, and deliveries. Many famous restaurants and chains in Taiwan, Australia, Hong Kong, Singapore, and Malaysia use our services to grow their business. We care about the people who do the hard work of running restaurants and retail stores, and we work closely with them to improve our services.

Companies such as Google, Apple, Instagram, Facebook, LINE, Grab, and Uber use our web services and applications; they work with us behind the scenes to make the global food ordering industry go. Would you like to work with a rising global company that serves thousands of businesses and 140M+ users across APAC? That's what we do.

In the Omnichannel team, we build a platform connecting native messaging apps to inline's CRM and productivity tools, including iMessage, LINE, and WhatsApp, providing seamless experiences for our users. As an experienced full-stack developer, you will be shaping the product with a deep understanding of user needs and technical constraints and turning it into well-maintained code.

What you will do / 工作內容

  • Build a reliable front-end and implement new features
  • Design and build a robust, high-performance distributed back-end platform
  • Work on bug fixing and continuously improve the quality of our apps
  • Collaborate with team members to define, design, and ship new features and products
  • Co-work with customer service (on-call) to help restaurants resolve their issues
  • As a professional inline software engineer, you will know, understand, and practice the Code & Ethics established by the ACM & IEEE for software engineers: https://ethics.acm.org/code-of-ethics/software-engineering-code/

What you should have / 工作技能

  • You have been building web applications for 5+ years.
  • You have a solid knowledge/experience of JavaScript, TypeScript, NodeJS, and Postgres.
  • You are familiar with the unit testing paradigm. You know what and how to test your code.
  • You know how to build maintainable, performant software with an engineering approach.
  • You can contribute to technical architecture discussions and help drive technical decisions within your team.
  • You are a strong communicator, feeling at home in explaining complex technical concepts to designers, product owners, product managers, and other engineers.
  • Good engineers say you are a good decision maker, informed and well-reasoned thinking behind every decision, and you know how to make the right trade-offs at the right time.
  • You care about the product and user experience.

Would be a plus / 加分項目

  • Empathy for the people who make good restaurants run
  • Familiarity with GCP/k8s.
  • Familiarity with Chatbots.
  • Familiarity with WebSocket
  • Familiarity with distributed systems
  • Familiarity with Pub/Sub (GCP, Redis, etc)
  • Familiarity with Kafka

Benefits / 公司福利

We are always looking for the best talent in the software industry. We know how rare your talent is, and we understand its value. We offer premium benefits packages, including:

  • Competitive salary
  • Equity plans
  • Free lunches and dinners
  • Opportunities to work in our foreign offices, including New York City, Taiwan, Singapore, Sydney, Hong Kong, etc.

Interview process

inline團隊成員來自不同城市及國家,請務必使用英文投遞履歷唷!

  • Half of the inline team is based outside of Taiwan, and this position is on a global team - so please apply in English!
  • Most candidates will go through a screening interview plus one or two rounds of technical interviews.
  • Expect a technical challenge that you'll need to complete independently.
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Logo of inline 樂排股份有限公司.

inline 樂排股份有限公司

SaaS / Cloud Services
51 - 200 people

About us

inline 是一套專攻餐廳經營者使用,提高餐廳管理桌況及訂位效率的雲端管理系統公司,我們有超過千家餐聽正在使用我們的系統,其中包含了多個連鎖餐飲集團、米其林星級餐廳、百貨商場及特色名店。並與多個美食相關平台業者合作,讓餐廳增加曝光率並有穩定成長的客源。

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers.


Team

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Content Creator
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Account Manager
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Account Manager - TMS
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VP - Operations
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General Manager - Taiwan
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Co-CEO
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Dev Manager
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Sales Manager
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Sales Manager
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Sales Manager
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Development Manager
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PM
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Revenue Ops
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Workplace Operations
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CS Manager
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Finance Manager
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Head of Customer Success APAC
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Revenue Ops
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Digital Marketing Manager
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Finance Executive
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Senior Finance Executive
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Finance Transformation
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People Ops
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CoS
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Engineering Manager
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Engineering Manager
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Senior Account Manager
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PeopleOps Associate

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