[rezio] 產品維運經理 Senior Operation PM

Updated 2 days ago

Job Description

# About rezio
KKday 集團旗下產品,專為目的地旅遊業者打造的預訂系統。協助在地旅遊體驗商家數位轉型,與全世界接軌。幫助業者輕鬆建立預約官網、整合金流支付並匯集多來源平台訂單、手機上就能接單、理單、控位,大幅降低營運成本幫助店家數位化轉型。
如果你喜歡旅遊,對於幫助產業解決問題充滿熱情,加入 rezio 絕對可以讓你發光!發熱!

# Responsibilities
- 維護運營 SaaS 產品,承擔系統穩定度指標
- 積極面對市場問題,迅速判斷狀況,回應營運需求
- 與工程師、設計師團隊合作進行 Trouble Shooting
- 關注、統整使用者回饋與提出解決方案

Requirements

# What we're looking for
- 熱衷於解決問題並從中得到成就感
- 能換位思考,考量不同面向使用者需求與使用流程
- 喜歡分析用戶回饋,包含數據整理與分析找出需要改善的地方,並提出解決方案
- 善於溝通、抗壓性高、具高度的耐心與良好 EQ 管理,富責任感

# Qualifications
- 擅長溝通,面對大量外部用戶、內部跨國跨部門的排序與協調。
- 流程改善、優化能力,高度問題解決導向
- 5年以上網路、軟體相關產業經驗
- 2年以上管理經驗

# Bonus
+++ 英或日文書寫、口語精通
++ 軟體開發工程師背景
+ 了解 AWS 雲端應用環境、資料庫
+ 資安知識

1
750K ~ 1M TWD / year
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Logo of KKday.

KKday

SaaS / Cloud Services
201 - 500 people

About us

我們是一個年輕有活力的網路新創團隊,目標是要成為全球 Local Tour 的最大旅遊平台網站,就等你加入我們!

KKday 是一個專門提供旅遊體驗與行程 (local tours and activities) 的線上平台,網羅世界各地的深度行程,為旅客省去了要到不同網站找行程和訂票的困擾,提升規劃自由行的舒適度。

平台目前蒐集的旅遊行程與體驗超過 30,000 種,遍佈全球 90 個國家、500 個城市。除了繁體和簡體中文外,網站也支援英文、日文、韓文等 17 種多國語言,目的是讓來自全球的旅客都能夠更方便自在地挑選行程,創造專屬自己獨特的旅遊經驗。

KKday 秉持著為全世界旅客打造更自由、更方便、更獨特的美好旅行的使命,未來將持續透過科技、創新與關懷,提供更多優質的旅遊體驗行程。

更多資訊請搜尋 kkday.com

【 新聞介紹 】

- KKday 獲得 C 輪融資,本輪募資由 Cool Japan Fund 領投

https://www.inside.com.tw/article/21100-kkday-earn-c-round-75-million

【求職者個資蒐集告知聲明】

- 酷遊天國際旅行社股份有限公司基於「員工招募」之目的,將蒐集您的「識別類、特徵類、社會情況、教育、考選、技術或其他專業、受僱情形」等個人資料,或您主動為求職目的而提供的資料(履歷、自傳等),以在招募期間及地區內,作為本次招募作業審核、評選、聯繫之用。如您未獲錄取,我們仍將保留您的資料以便向您通知新的職缺機會。

- 您得以致電酷遊天國際旅行社股份有限公司行使請求查閱、補充、更正;請求提供複製本;請求停止蒐集、處理、利用;請求刪除個人資料等權利。(註:如未正確、完整提供各項資料,將可能影響聘用的審核、評選或聯繫。


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