駐點工程師

Job updated 8 months ago

Job Description

• 提供現場辦公室電腦設備及相關資運設備技術支援服務

  Provide onsite and desk side support services to end users.

• 資訊設備相關軟硬體故障排除 

  Troubleshoot PC related problems at the direction of client level 2 or SPOC

• 完成 SLA (服務水平基準) 的需求

  Complete incidents and requests within SLA in pressurized environment.

• 軟硬體故障排除即電腦影像製作及設定

  Build, configuring and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components. 

• 處裡日常Ticket的作業 

  Ensure tickets are updated on a daily basis.

• 協助會議環境及視訊系統的設定

  Support meeting room environment and video conferencing.

• 協助印表機、掃描器等週邊設備

  Support printers, scanners and other peripherals.

• 協助行動裝置等設備

  Support mobile devices, such as iPads, iPhones and Android devices.

• 協助使用者進行資料備份與還原 

  End-User Data back-up and restoration when required in the course of a service incident.

Requirements

相關工作經驗 : 2- 3 years 

工作地點 : 台北市信義區 / 台北市南港區

語言能力 : 中文、英文 ( 基礎聽寫,簡易文書 )

Interview process

請投履歷至 [email protected] 後會再安排與客戶做線上面式

3
2 years of experience required
55,000 ~ 65,000 TWD / month
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About us

MaxLien Co., Ltd. is a consultancy firm that was established in 2018. Its founder has completed comprehensive education programs in Business Information Technology and Industrial Engineering Management, which cover areas such as enterprise management, financial accounting, system analysis, software development, human ergonomics, and operational processes. With over 20 years of experience in IT, the company has provided consultancy services to government agencies, academic institutions, retail, healthcare, travel, aviation, and manufacturing industries. It has also completed hundreds of system projects in areas such as e-commerce, ERP, CRM, database applications, decision analysis, and process improvement.

In the process of information development, MaxLien.com can help businesses set overall goals, and provide appropriate resources and solutions for scheduling, budgeting, and human resources. The company has rich expertise and skills in IT and is committed to providing high-quality consultancy services to clients. Its goal is to become a trusted business consultancy partner for customers and help them achieve higher operational efficiency and competitiveness.


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