About PayPay

PayPay, a Fintech company, that achieved more than 60M users within around 5 years since its launch in 2018 has hugely diversified employees who are from 50 different countries. To build "PayPay", we allied with Paytm, the biggest payment service company in India. Based on their customer-first technologies , we created and expanded the smartphone payment service in Japan.

Our biggest competitor is "cash". We are seeking for people who can accept this challenge positively, brush up the product at a tremendous speed that other companies could never achieve, and who are passionate about promoting and spreading such a financial life platform in a short time along with professionalism.

Job Description

PayPay Product Designers are committed to eliminating user inconvenience and providing new value at all touch points originating from payments, not just only QR code payments.
PayPay is looking for a Product Designer who will join us to promote product creation that prioritizes user experience.

Position Overview

Work with engineers and product managers to develop new features and improve existing features that put user experience top priority.
Experience various challenges to deliver a new financial experience to users.

• Design the total UX/UI for PayPay application and app/web tools for PayPay merchants.
• Design UX strategy based on project goals.
• Create design concepts using frameworks such as creating user personas and journey maps
• UX flow and UI design based on concept
• Conduct quantitative and qualitative research and analysis using questionnaires and interviews
• Analyze and suggest improvements using numerical analysis tools
• Other wide range of work related to product design, such as organizing design workshops
  
  

Responsibilities

• Commit to the business by designing a high-level UX strategy based on a deep understanding of PayPay's strategy and KGI/KPI, and a comprehensive decision to balance profit and UX.
• Communicate closely with other roles such as product managers and engineers, as well as stakeholders, and make decisions based on a wide perspective of PayPay's overall UX, not as a single function of the UX.
• Team management, quality control, and training junior to middle level designers.

Qualifications

• More than 6 years of hands-on professional experience in mobile app (iOS/Android) or mobile web UX/UI design.
• Experience in UX/UI design using Figma and Adobe
• Hands-on experience in product release, effectiveness measurement, and product improvement
• Business conversation level in Japanese or English
• Experience in using PayPay application

Preferred qualifications

• Hands-on experience in design utilizing HCD (Human Centered Design) and design thinking
• Experience in facilitating design workshop
• Experience in designing and conducting user surveys and interview scripts
• Experience in managing in-house services
• Experience working on multiple projects from requirement definition to prototyping and visual design
• Experience in building and operating design systems
• Management experience
• Conversational level in both Japanese and English

Ideal candidate profile

• Flexible and like to take on new challenges
• Ability to discover issues on their own, propose improvement methods, and bring it to fruition
• Has a user centric mindset and willingness to commit to the business by drawing up optimal design strategies
• Team-oriented and able to communicate smoothly with other professionals
• High level leadership skills to lead projects to success by involving others

PayPay 5 senses

• Please refer PayPay 5 senses to learn what we value at work.

Working Conditions

Employment Status

• Full Time

Office Location

• WFA(Work From Anywhere at Anytime)
• Remote Job
• You can live anywhere in Japan

Work Hours

• Super Flex Time (No Core Time)
• In principle, 10:00am-6:45pm (actual working hours: 7h45m + 1h break)

Holidays

• Two days off per week (as well as national holidays, New Year's break(December 29th to January 4th))
• Paid leave, congratulatory and bereavement leave, maternity/paternity leave, family care leave etc

Salary

• Annual salary paid in 12 installments (monthly)
• Based on skills, experience, and abilities
• Reviewed once a year
• Special Incentive once a year *Based on company performance and individual contribution and evaluation
• Late overtime allowance, Work from anywhere allowance (JPY100,000)

Benefits

• Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
• 401K
• Language Learning support
• Translation/Interpretation support
• VISA sponsor + Relocation support

Other Information:

• PayPay Inside-Out (Corporate Blog)
  • Tech Talks Series
  • PayPay Professionals Series
  • WFA (work from anywhere, at anytime) series
• PayPay Product Blog