KH-技術服務公司(與博奕相關)- IT Systems Engineer (公司福利超讚!)

Job Description

工作內容:

• Provide technical support to a large scale of products.

• Take ownership of the incident calls by providing acknowledgement, resolution and set expectations from the actual technical analysis.

• Log, investigate and track technical issues from clients.

• Closely monitor application events via web-based monitoring system.

• Be familiar with escalation procedures when working with responsible departments, depending on the severity of an incident.

• Adhere to incident management KPI's.

• Ensure risks or concerns are maintained accordingly that could influence the quality of the software delivery or support and that timeframes are communicated properly.

• Work closely with other teams to ensure effectivity of resolving incident calls, and effective communication with other teams.

• Deploy products' features and fixes to live environments whilst understanding the potential impacts on various systems.

• Document technical articles and problem resolution steps in company knowledge base system.
• Identify and develop ideas to enhance tools, process, training, techniques etc.

• Work diligently and responsibly on all live environments.

• Provide excellent services to both internal and external parties in a timely manner.

• Standby or On call is required for this job position. (一個月需輪班一週的on-call, 但會有津貼補助喔! 平日300/天,假日500/天)

Requirements

條件要求

• Relevant Degree or post-secondary education (Ex. BSc IT / IS).

• Basic understanding of Network infrastructure, IT system monitoring tools and service management concepts.

• Experience with API / IIS / MS SQL.

• ITIL V3 certification would be a beneficial.

Personal Invitation Link

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About us

Our Values
1. Harmony & Humanity
2. Strive for Improvement
3. Loyalty
4. Gratitude
5. Adjustment and Assimilation
6. Integrity

Mission
To help people find good jobs and our clients succeed in business.

Team

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Ada Lin
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Alicia Peng
Claire Hwang
Nicole Lin
Jimmy Liu
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Jasmine Yeh
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Allie Chang
Kelly Chen
Laura Chien

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PE-UI/UX Designer (美商/保障14個月/福利好)

Full-timeEntry level35K ~ 50K TWD/monthUpdated over 1 year ago

RB - 金控銀行 IT Governance PM 資深專案管理師 (薪水面議)

Full-timeDirector1.5M ~ 1.8M TWD/yearUpdated 4 months ago

PE-CTO 年薪 RMB 100-200

Full-timeDirector4M ~ 8M TWD/monthUpdated about 1 year ago

FL-【金控】Senior UX Researcher (年120~150萬)

Full-timeMid-Senior level1.2M ~ 1.5M TWD/yearUpdated 4 months ago

KH- 知名銀行 UX planner (三年以上相關經驗, budget open)

Full-timeMid-Senior level50K ~ 100K TWD/monthUpdated 5 months ago

SA-使用者體驗規劃師(UX/知名大型金融業/英文流利/年薪百萬)

Full-timeMid-Senior level1M ~ 1.5M TWD/yearUpdated 5 months ago

PE-金融產業 用戶體驗設計UX Designer

Full-timeMid-Senior level40K ~ 90K TWD/monthUpdated 8 months ago

PE-Network Engineer(輪三班/周休二日: 五六 or 日一)

Full-timeMid-Senior level40K ~ 80K TWD/monthUpdated 5 months ago

JN-美商半導體公司 Wifi WiFi production performance Test Engineer

Full-timeEntry level70K ~ 90K TWD/monthUpdated 9 months ago

RN-知名美商日用品公司/Area Account Supervisor/Up to 900K/y

Full-timeMid-Senior level70K ~ 80K TWD/monthUpdated 5 months ago

JY-知名日系大藥廠 Procurement(Long-term Contractor)

Full-timeMid-Senior level50K ~ 80K TWD/monthUpdated 6 months ago

JN-【台北】美商半導體公司徵Buyer 採購

Full-timeMid-Senior level60K ~ 80K TWD/monthUpdated 9 months ago

SE - 新聞稿撰寫 (in-house)

Full-timeEntry level55K ~ 70K TWD/monthUpdated 7 months ago

JY-【美商工業品牌】 Sales Engineer /Product Specialist, Annual Salary above 1.2M

Full-timeMid-Senior level1.2M ~ 1.5M TWD/yearUpdated 7 months ago

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Full-timeExecutive50K ~ 80K TWD/monthUpdated 7 months ago

JY-3C/IT 品牌 Product Marketing (Channel)

Full-timeExecutive55K ~ 70K TWD/monthUpdated 7 months ago

FL-雲端平台工程師

Full-timeMid-Senior level1.2M ~ 1.4M TWD/yearUpdated 7 months ago

PE- DevOps工程師/系統工程師40-55k

Full-timeMid-Senior level40K ~ 55K TWD/monthUpdated 7 months ago

PE-金融 雲端資安工程師(年薪100-160萬)

Full-timeMid-Senior level1M ~ 1.6M TWD/yearUpdated 7 months ago

FL-【金控】雲端資安工程師

Full-timeMid-Senior level1.2M ~ 1.6M TWD/yearUpdated 7 months ago

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Full-timeEntry level60K ~ 80K TWD/monthUpdated 9 months ago

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Full-timeMid-Senior level1.2M ~ 1.5M TWD/yearUpdated 9 months ago

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Full-timeMid-Senior level70K ~ 100K TWD/monthUpdated 7 months ago

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Full-timeMid-Senior level35K ~ 65K TWD/monthUpdated 12 months ago

PE-字體設計師NT40-60k

Full-timeMid-Senior level40K ~ 60K TWD/monthUpdated over 1 year ago

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Full-timeEntry level35K ~ 60K TWD/monthUpdated over 1 year ago