eCommerce Manager

ROEHL work environment photo

Job Description


乐和家居(ROEHL)是“订阅式”智能家居生活服务的首创者。 怀着对气候变迁问题、可持续发展的使命感,创办人Johnson Yeh以「循环经济」及「环境保护」的愿景,结合电竞玩家社区开创式的成功模式,力求打造有活力,敢创新的家电行业绿色潮牌。




Role Description

• 与内外部合作方合作,搭建创新解决方案,推动在自有平台和主要电商平台的购买引流以及卓越的客户体验。
• 在品牌营销经理和业务运营团队的支持下,部署所有B2C线上POS销售。
• 与技术代理以及最后一公里物流合作商合作,解决所有B2C线上POS问题并定义标准。
• 通过与内部系统接口负责人协作,管理与支付网关合作方的关系。
• 负责面向消费者的关键指标,如消费者满意度、端到端订单交付时间、缺货和%回报。


Job requirements

• 至少5年国内顶级电商公司店铺运营工作经验。
• 熟悉店铺注册、审核、开业流程。
• 京东、天猫、微信、小红书……跨多平台经验优先,熟悉各平台促销推广机制。
• 具备与(a)管理电商平台的技术代理,(b)最后一公里合作伙伴和(c)支付网关的合作经验。
• 具有创造和不断解决问题的能力以及卓越的领导力。
• 具备对新业务知识和业务流程强大的学习能力。
• 表现出团队协作和平衡多个优先事项的能力。
• 本科及以上学历。

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About us

ROEHL stands for Rental Only, Environmental Home Lifestyle. We are a startup founded by a proven industry leader with strong passion for climate change related issues. We dare to do something that no others dare or have the resource to do – disrupt the home appliance market globally with a rental only model to our consumers.

Have you noticed that your home appliances and electronics tend to break down just as their warranty run out? This is no coincidence. Nowadays, many products are designed to break so we are forced to keep throwing away and buying new ones every few years. This business model is polluting our oceans, consuming huge amount of energy, depleting our resources and killing our children's future. We all know this can’t continue, but we don't feel like we have a choice.

Roehl is here to change that. We believe that people should have a choice to do more than throwing things away. We are here to make everything in our lives last longer, more reusable and less hassle.

We do this by renting appliances to our customers instead of selling them. We design our products so well that we guarantee that we will repair, replace and upgrade every Roehl product, all for a monthly subscription fee at a fraction of the product cost.

Once you have a ROEHL product, you will never need to buy one ever again. That means you never have to worry about maintaining, or getting someone to fix the product. Using the most advanced IoT solutions, our engineers will always be a step ahead to the problems!

If you like our concept, care for the environment, or simply want a hassle free lifestyle where you don’t need to worry about your appliances anymore, join us to revolutionize the way we use products at home and beyond!


Julia Su

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